3/10

    From 23 passenger reviews

    Dinesh

    from India - December 20, 2019

    Flew Premium Economy Class

    Overall Score

    5/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I booked for a 19 40 hrs flight(SG 8169)of 14th Dec 2019 from Delhi to Mumbai(gate49). While we were about to ‘step in’ to the aircraft, after traversing whole of tube, we were told to go back as there was a technical issue. We were told to gate 41 where another aircraft will take us to Mumbai at 9 PM. When we reached gate 41, another flight was boarding and the executives at gate 41 told us that there was never a departure plan of the said flight. We were suddenly panicking. We, then, rushed to the display board and read that the same aircraft ( parked at gate 49) will take us to Mumbai after repairs. I want to ask the airlines why did they lie to us. When there was no plan to arrange another aircraft, why did they tell us to go to gate 41. This amounts to ‘Lying’ and I call it cheating. They are cheaters and I call it a shameful act on part of Spice Jet. ( for not telling us the truth and buying time). While many airlines buy time in such delays, See jet had innovated this new Lie. Shame Shame….

    Dipen

    from India - December 9, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Really Pathetic flight.
    Highly Unpuctual….
    I was travelling from Jaipur to Mumbai. flight is around 3 he’s delayed. All other flights by other airlines are on time. E
    Really messed up

    Jeet

    from India - November 15, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    My sincere advise to all that Please do not travel by SPICEJET, it is one of the horrible airlines, Just to save some money you will going to have worst experience in international flight. Actually it is not even a International Airlines, it is a small domestic airlines and service and aircraft wise they are not better than a Road Side vendor, only targeting to earn maximum by compromising on travelers comfort level.

    Some of outstanding observations were:
    1. Aircraft was old Boeing 737-800, take-over from Jet airways.
    2. One fourth of the seats were not working properly
    3. The AC nozzles were damaged
    4. No Blankets available
    5. To make more profit you created Spice max seats resulted in total cramp space for all economy class seats.
    Even they do not have the cotton to avoid ear barotrauma during landing at Bangkok, they just dump passenger in cramp space, like animals.

    Rajeshwar

    from India - August 19, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Worst service received on Flight fro GOA to PUNE dated 18-08-2019. I was flying back home through Spicejet, My company had pre booked a Veg Meal for me on the flight, hence I did not have my lunch before boarding. I was not offered any lunch by the Flight attendants, The passengers next to me received their meal, but I was not offered. I repeatedly asked for the meal, but the attendant just checked my name, said it is in the list and did not return back. The flight started descending for landing but the flight attendants did not check security measures of seat alignment nor about tray tables. The passengers siting next to me had their try tables open as the meal trays were not taken back. We landed with such serious safety risk.

    Amrita

    from India - April 21, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I am frequently traveling and I had worst experience with spice jet whenever I used this airline. I would always prefer indigo, Air India or any other airline but never spice jet.

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