
SpiceJet
About SpiceJet
Passenger ratings
Overall Value for Money
1.6
From 22 reviews
Seat and Cabin Space
2.3
From 19 reviews
Customer Service
1.5
From 21 reviews
In Flight Entertainment
1.3
From 12 reviews
Baggage Handling
1.7
From 6 reviews
Check-in Process
2.0
From 7 reviews
Meals and Beverages
2.1
From 11 reviews
Recommend Airline
4.5%
From 22 reviews
Latest reviews
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I recently flew with SpiceJet SG-54 on 1st April 2024 from DXB to CCJ and unfortunately encountered an issue with missing my handbag inside the flight. Despite reporting the issue immediately upon arrival, I was disappointed with the lack of action taken by the airline to address the situation. Upon landing, I promptly notified SpiceJet staff about the missing luggage, providing all necessary details. However, I was dismayed by the lack of communication and follow-up from the airline regarding the status of my luggage. As a customer, I understand that unforeseen circumstances can occur, but it's essential for airlines to prioritize customer service and take proactive steps to resolve such issues. Unfortunately, my experience with SpiceJet fell short in this regard. I urge SpiceJet to improve its baggage handling procedures and enhance communication with passengers regarding luggage issues. It's crucial for airlines to demonstrate accountability and provide timely updates to affected customers. I hope that by sharing my experience, SpiceJet will take necessary steps to address the underlying issues and prevent similar incidents from occurring in the future.
2 / 10

It is not for the first time , it has been too frequent that flight has been delayed due to some technical issues. One may consider that as legitimate but AC is coincidentally not working for duration the flight is grounded or waking way for landing or takeoff. The cabin crew is also non responsive . Even after turning ON the assist light, they dont bother to come for redressal. Flight number is sg8473 dated 20 aug 2023 This is ridiculous.
1 / 10

On 22th October 2019 SG 605 from Chennai to Kochi Scheduled for 20:50 (Delayed more than 3 1/2 hours) and left only at 00:30 next day, upsetting my entire Program. I was stranded at destination airport at 03.00 a.m. Highly not dependable. Also they have Points Loyalty Scheme, wherein they Credit points as per their win & fancies for few journeys alone. It is fraud scheme.
5 / 10

