UL 225. Check in was bit slow. However rest everything stood up to my expectation. Have no hesitation to fly again

05/16/25 Flight AA2135 arrived late to Austin, making us miss our flight DFW AA0192 to Barcelona on 05/16 at 17:00. AA gave us a room in Dallas & two $12 food vouchers. Only one worked. We lost a whole day in Barcelona and paid for a room we could not use. When we arrived at the DFW airport on 05/17/25 to check in at approximately 10 am, we were told that the Austin agent had put us on a flight that did not exist. The only flight from DFW to Barcelona that day had one business class and one coach seat available, so to get to Barcelona, we took those seats. Our original seats were business class, so my husband (78 years old) was downgraded to coach, and we were unable to sit together. The Dallas agent lectured us about choices which we did not appreciate, and no one apologized. Horrible experience!

My flight to Milan was cancelled due to the strike at Athens Airport on April 9, 2025. Although I had to be in Milan the next day, Aegean Airlines did not provide me with an alternative ticket. I had to buy a ticket from a different airline at an exorbitant price. Afterwards, I requested compensation from Aegean Airlines, but they did not accept. They caused me financial and moral damage.

I’ve never had a Ryanair flight that was on time – delays are the norm. However, I must admit the cabin crew is usually friendly and helpful. That’s the only reason I’m not giving one star.

I traveled with Pegasus Airlines on Monday, 2nd June 2025, and unfortunately, my experience was nothing short of terrible. From the moment I boarded, the staff were incredibly rude and dismissive. Their behavior gave the impression that they couldn’t wait to get rid of passengers, and this only worsened upon arrival in Georgia. The handling at the airport was appalling. When I got to the baggage claim area, my suitcase was nowhere to be found. After waiting 20–30 minutes, I went to the Lost & Found desk, hoping for assistance. Instead, I was met with hostility and an unprofessional attitude. The staff spoke in a rude, condescending manner, and I was even shouted at — a deeply embarrassing and demeaning experience. Rather than offering help, they acted as though I was bothering them by simply asking for support. To make matters worse, we were promised updates and told they’d keep us informed. But no one ever followed up. We tried calling multiple times and received no meaningful help. Eventually, we gave up. It’s now been four days, and we still have no idea where the luggage is — whether it’s stuck in London, Turkey, or simply lost for good. If you're an elderly traveler or someone who relies on basic respect and decency during your journey, **please be extremely cautious with Pegasus Airlines**. They treat passengers, especially vulnerable ones, with little to no dignity. The Lost Property service at Georgia airport is utterly ineffective. Frankly, even machines would offer more empathy and clarity than what we experienced. My holiday was ruined by this ordeal, and the complete lack of support made it worse. **Final advice:** Avoid Pegasus Airlines if you can. If you must fly with them, **do not check in your luggage** — there’s no guarantee you’ll see it again, and if you don’t, don’t expect help. You're on your own.

This is the worst airline ever! They destroyed my wife’s luggage and sent it back on the conveyor belt in a Bin WIDE OPEN. They also cancelled her flight and made her fly out the next morning and made her grab her own Lyft to a hotel at midnight by herself as a woman!

Overall, I hated the Premium Plus concept- a waste of money. Don't fall for it. Economy seats are tiny. If you 6' 5 forget and spend extra money to fly more spaciously.

Terrible experience. Hidden baggage fees, extremely slow boarding, and every single flight was delayed. This airline is not “low cost”, it’s “low service”. Feels exactly like Ryanair – just under a different name. Avoid if you can.

I have been a loyal Emirates customer for over 15 years, often choosing them over competitors like Qatar Airways or Etihad. I have frequently paid extra for Business Class and additional services, trusting in Emirates' promise of quality, respect, and cultural awareness. But my recent experience has left me disheartened and questioning everything I once admired about this airline. On EK152 from Copenhagen to Dubai, a bottle of alcohol—likely dropped by a crew member on the upper deck—began leaking from the overhead compartment and spilled directly onto me. I was soaked. My trousers, which I valued deeply and had paid around 1100 AED for, were ruined. As a practicing Muslim, this incident was not just uncomfortable; it was spiritually distressing. Wearing those trousers again would be impossible for me—it felt like wearing something impure, a violation of my conscience and faith. I had no choice but to throw them away. What followed was even more disappointing. I contacted Emirates Customer Affairs and explained the entire situation in detail, respectfully and with patience. Initially, they offered 10,000 Skywards Miles as a goodwill gesture. When I expressed my dissatisfaction and explained the emotional and spiritual depth of the issue, they raised the offer to 15,000 miles. But when I requested reimbursement for the ruined trousers, I was told to send photos and the original receipt—items I simply no longer had, as I had already disposed of the trousers. Even after I sent my bank statement showing the transaction and provided a link to the same product online, they still refused to offer a refund or any meaningful compensation. The tone of their responses became increasingly procedural and dismissive, showing very little empathy. To add salt to the wound, this is not the first time something like this has happened with Emirates. In 2019, I was accidentally served alcohol instead of Sprite on a flight from Bali to Dubai. I forgave it back then, believing it was a rare mistake. But now I realise these issues are not being taken seriously. It pains me to say this, but Emirates has failed me—not just as a customer, but as a human being who expected basic respect and understanding. An airline that is proudly based in a Muslim country should have shown more cultural sensitivity and care. I hope others read this and consider how much weight Emirates truly gives to long-term loyalty and customer dignity. I expected more. I deserved better.