Overall, I hated the Premium Plus concept- a waste of money. Don't fall for it. Economy seats are tiny. If you 6' 5 forget and spend extra money to fly more spaciously.

Terrible experience. Hidden baggage fees, extremely slow boarding, and every single flight was delayed. This airline is not “low cost”, it’s “low service”. Feels exactly like Ryanair – just under a different name. Avoid if you can.

I have been a loyal Emirates customer for over 15 years, often choosing them over competitors like Qatar Airways or Etihad. I have frequently paid extra for Business Class and additional services, trusting in Emirates' promise of quality, respect, and cultural awareness. But my recent experience has left me disheartened and questioning everything I once admired about this airline. On EK152 from Copenhagen to Dubai, a bottle of alcohol—likely dropped by a crew member on the upper deck—began leaking from the overhead compartment and spilled directly onto me. I was soaked. My trousers, which I valued deeply and had paid around 1100 AED for, were ruined. As a practicing Muslim, this incident was not just uncomfortable; it was spiritually distressing. Wearing those trousers again would be impossible for me—it felt like wearing something impure, a violation of my conscience and faith. I had no choice but to throw them away. What followed was even more disappointing. I contacted Emirates Customer Affairs and explained the entire situation in detail, respectfully and with patience. Initially, they offered 10,000 Skywards Miles as a goodwill gesture. When I expressed my dissatisfaction and explained the emotional and spiritual depth of the issue, they raised the offer to 15,000 miles. But when I requested reimbursement for the ruined trousers, I was told to send photos and the original receipt—items I simply no longer had, as I had already disposed of the trousers. Even after I sent my bank statement showing the transaction and provided a link to the same product online, they still refused to offer a refund or any meaningful compensation. The tone of their responses became increasingly procedural and dismissive, showing very little empathy. To add salt to the wound, this is not the first time something like this has happened with Emirates. In 2019, I was accidentally served alcohol instead of Sprite on a flight from Bali to Dubai. I forgave it back then, believing it was a rare mistake. But now I realise these issues are not being taken seriously. It pains me to say this, but Emirates has failed me—not just as a customer, but as a human being who expected basic respect and understanding. An airline that is proudly based in a Muslim country should have shown more cultural sensitivity and care. I hope others read this and consider how much weight Emirates truly gives to long-term loyalty and customer dignity. I expected more. I deserved better.

We wanted to fly to Singapore on 28.12.24 with 4 people. One person fell ill, so we had to cancel the flights. Since 29.12.24 I have been trying to get the ticket costs (minus the cancellation fee of 40%) back from Etihad Airways. Despite 8 times! phone calls and several emails that the costs will be refunded after a processing time of 40! (ridiculous) days, nothing has happened to date (6 months later!). It's a shame that you can only enforce your rights with a lawyer! I strongly recommend not to travel with Etihad Airways!

My flight to Milan was cancelled due to the strike at Athens Airport on April 9, 2025. Although I had to be in Milan the next day, Aegean Airlines did not provide me with an alternative ticket. I had to buy a ticket from a different airline at an exorbitant price. Afterwards, I requested compensation from Aegean Airlines, but they did not accept. They caused me financial and moral damage.

I’ve never had a Ryanair flight that was on time – delays are the norm. However, I must admit the cabin crew is usually friendly and helpful. That’s the only reason I’m not giving one star.

I traveled with Pegasus Airlines on Monday, 2nd June 2025, and unfortunately, my experience was nothing short of terrible. From the moment I boarded, the staff were incredibly rude and dismissive. Their behavior gave the impression that they couldn’t wait to get rid of passengers, and this only worsened upon arrival in Georgia. The handling at the airport was appalling. When I got to the baggage claim area, my suitcase was nowhere to be found. After waiting 20–30 minutes, I went to the Lost & Found desk, hoping for assistance. Instead, I was met with hostility and an unprofessional attitude. The staff spoke in a rude, condescending manner, and I was even shouted at — a deeply embarrassing and demeaning experience. Rather than offering help, they acted as though I was bothering them by simply asking for support. To make matters worse, we were promised updates and told they’d keep us informed. But no one ever followed up. We tried calling multiple times and received no meaningful help. Eventually, we gave up. It’s now been four days, and we still have no idea where the luggage is — whether it’s stuck in London, Turkey, or simply lost for good. If you're an elderly traveler or someone who relies on basic respect and decency during your journey, **please be extremely cautious with Pegasus Airlines**. They treat passengers, especially vulnerable ones, with little to no dignity. The Lost Property service at Georgia airport is utterly ineffective. Frankly, even machines would offer more empathy and clarity than what we experienced. My holiday was ruined by this ordeal, and the complete lack of support made it worse. **Final advice:** Avoid Pegasus Airlines if you can. If you must fly with them, **do not check in your luggage** — there’s no guarantee you’ll see it again, and if you don’t, don’t expect help. You're on your own.

My husband and I were on a flight from HK to Bohol this past weekend. The experience was much better than our expectation. Although the flight from HK was delayed, but we managed to catch the connecting flight to Bohol We would like to express our gratitude to flight attendant, May for expediting our disembarkment of flight 5J111 on 30th May from HKG to MNL. Without her help we wouldn't able to make it to our connecting flight. May was friendly and professional and provided us a very enjoyable experience with Cebu Pacific.

Very bad experience On May 13, my flight with Air Arabia from Sharjah to Alexandria, which was scheduled on flight G9 594 at 21:35, was cancelled.Iam Mohamed Hassan a Tour guideMy booking reference number: 622538176My wife’s booking reference number: 622529985.I arrived at Sharjah Airport at 20:00, and there were only five passengers ahead of me at the counter.I waited for more than 45 minutes at the counter due to the staff being occupied with other customers’ baggage overweight issues. Problems Faced:*Unprofessional behavior by the staff, including laughter and a careless attitude during a situation that required responsibility and seriousness.*Inefficient counter management: The excessive time spent resolving other passengers’ baggage issues caused delays for the rest of us, leading to us missing the flight.*Additionally, I found the behavior of the staff to be unprofessional and lacking in respect, which only added to my frustration during the experience.