Passenger Review

British Airways review by Rudi

8 / 10

19 March, 2019 by Rudi Brunnenmiller

Economy Class

We took a flight from Milano via London to Bangkok. The staff in Milano, ok. The lounge serves a nice breakfast in the morning. The flight to London uneventful. The lounges in London are good but too full. It is a problem to find a seat sometimes. We were on an 20 year old B777s from London to Bangkok round trip. The crew was superb on both legs. The legroom is ok and the service is good. The entertainment program is old fashion. The screens are old and the choice is very limited. But when compared to economy on other european carriers it was over average.

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British Airways

British Airways

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

2

Baggage Handling

5

Check-in Process

4

Meals and Beverages

4

Recommend Airline