I fly with the Oneworlders to London at least 3-4 times a month. BA used to be worth it, not anymore. You dont pay ur people well, you get untrained and/or unhappy staff and u feel it. And more than once in Heathrow on the train to B or C I had to ask crew that I really dont want to hear why they will be miserable later... talk bad about BA in LHR in Uniform surrounded by passengers... wow overall: badly trained, bad mood, arrogant .. no thanks... did I say I was saphire?
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British Airways
Overall Value for Money
1
Seat and Cabin Space
4
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline