Passenger Review

British Airways review by Rudi

4 / 10

11 February, 2018 by

Business Class

I fly with the Oneworlders to London at least 3-4 times a month. BA used to be worth it, not anymore. You dont pay ur people well, you get untrained and/or unhappy staff and u feel it. And more than once in Heathrow on the train to B or C I had to ask crew that I really dont want to hear why they will be miserable later... talk bad about BA in LHR in Uniform surrounded by passengers... wow overall: badly trained, bad mood, arrogant .. no thanks... did I say I was saphire?

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British Airways

British Airways

Overall Value for Money

1

Seat and Cabin Space

4

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline