My mother and I really enjoyed flying from Heathrow to Frankfurt and back with British Airways earlier this month! We found the staff very polite and attentive to our needs and they even moved us to better seats as there were some better seats vacant. The price was excellent (though we did admittedly book 6 months in advance), however we would have appreciated a free drink and snack on board, which I believe BA used to offer until recently (now everything has to be bought unless you are travelling in Business Class).
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British Airways
Overall Value for Money
5
Seat and Cabin Space
5
Customer Service
5
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline