Passenger Review

British Airways review by Robert

7 / 10

10 November, 2017 by

Business Class

This flight was a pleasant change from those I have experienced with British Airways in the last couple of years. On this flight service standards have lifted materially. The staff were pleasant and helpful. The quality of the food and beverages had similarly lifted. What had not changed was the standard and the (lack of) comfort of the seat. The Club Europe seat remains a standard economy seat with a blocked off middle seat. It is cramped and most uncomfortable and represents poor value for the significant premium paid. You get minimal benefit from travelling Club Europe.

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British Airways

British Airways

Overall Value for Money

3

Seat and Cabin Space

2

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline