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    • Operates A320s in economy only configuration
    • Meals, snacks and beverages available for purchase on all flights; passengers can pre-order on line to guarantee to receive their preferred choice
    • No in flight entertainment
    • Seat pitch of 29 inch with 2 to 3 inch recline; preferred seat can be reserved for additional fee
    • No blankets or pillows
    • Baggage allowance of up to 40kg should be prepaid when booking flight to avoid higher fees at the airport
    • No forwarding of baggage from one sector to another so passengers must allow enough time between flights to collect bags and re check in for next flight via immigration if arriving on international sector; Fly Thru ticket available for purchase allows passengers arriving at Kuala Lumpur to bypass immigration and transfer checked baggage to final destination
    • Asia’s largest low-fare no-frills airline which encompasses Thai AirAsia, Airasia Malaysia, Indonesia AirAsia, AirAsia India, Philippines AirAsia and AirAsia Japan
    • Originally founded by government-owned conglomerate in the mid 1990s
    • Accumulated 11 million USD debt so was bought by Tune Air on December 2nd 2001 and with a new approach to sales and marketing, the company made a profit just one year later
    • Operates scheduled domestic and international flights to over 79 destinations in 25 countries
    • A320

    To make a complaint with the airline click here or here to access their e-form

    Click here to see your rights for
    Denied Boarding
    Cancellations
    Lost or damaged baggage
    Lengthy tarmac delays and
    Refunds

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