from Uruguay - August 8, 2016
I bought a ticket online and made a mistake on the date. I IMMEDIATELY called them but they didn’t do anything to help me, I had to pay 61 euros extra to change my flight. I won’t buy from this company anymore. This is FRAUD!
EDITORS COMMENT: This is normal unfortunately for majority of the world’s airlines.
from Greece - January 5, 2016
Great food,great crew behaviourabsolute safety
from Greece - May 4, 2014
Horrible customer service!!
I had a flight booked from Paros to Athens departing at 5pm, I made sure I had plenty of time to catch my connecting flight with Easy Jet from Athens to London. However to due to weather conditions the Olympic Air flight was cancelled, there were several unclear announcements informing us of a delay, however after an hour they decided it was too unsafe to fly.
The staff at Paros airport behaved in an appalling and unprofessional manner, most of the passengers were not Greek, we were not informed of alternative flights, accommodation for the next nights, or refunds, all these eventually became available once we made a fuss otherwise no help at all! As for the connecting flight, ”not their problem”. Many of the passengers, including myself had to rebook connecting flights, which cost a fortune at such short notice.
Above all, the staff were incredibly unhelpful and unsympathetic, and this is not the first time this has happened when travelling with Olympic Air!
from Greece - August 20, 2013
The last time we’ ve flown with Olympic Air was in a Bombardier Q400 turbo-prop aircraft from Kos to Athens. The service was very good, as the flight attendants were more than happy to help you and the pilot always names each island we see. I highly recommend it.
from Australia - June 19, 2013
We travelled with Olympic Air in May 2013 from Milos to Athens. It was a small prop aircraft, and I think most of their fleet are prop planes. We had to take out a couple of kilos from one bag to satisfy the smaller baggage allowance requirements. We had one cabin crew member on board and she was fantastic. Super friendly and warm personality. The flight was just under an hour and cost us 56 Euro each. Booked online, no issues, and would fly them again.