4.4/10

    From 35 passenger reviews

    Mark

    from - October 14, 2018

    Flew Economy Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Lion Air is a budget airline in Indonesia. I have flown with them 8-9 times over the past 3 weeks and was delayed only once by about 40 minutes. The trick is to take the early flight. Like at 6:30 or 7am. This way you take the first flight for the day so there can’t be delays. If you take the later flights then you can expect delays and you may miss your connection. Take the earliest flight and you will have no problems

    Joe

    from Oman - July 24, 2017

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Took Lion Air from Bangkok to Krabi(return ) on 5th of July. Both flights on time.clean flights, adequate leg room and excellent cabin crew. Would recommend this airline.

    kevin

    from Indonesia - June 7, 2017

    Flew Economy

    Overall Score

    3/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    the customer support is very not-helping but the flight is a fair one considering the price that is relatively low in pair of other flight(s).

    Abigail

    from Indonesia - February 3, 2017

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    This is the worst flight in my life. Almost 6 hours delay from Penang to Kuala Namu, Medan and crew on the gate desk didn’t give a proper explanation. They ONLY gave us fried rice with an egg which was in super small portion (don’t need to tell you the taste) and a cup of water, they delivered it 8.45pm when people already got hungry on 7.00pm. All of my friends already told me don’t choose Lion Air like ever. I never believe them, know I do! I won’t choose Lion Air again in the future, and if you want to choose this flights please think twice. Don’t waste your time, you better spend a lil bit money for other great flights. Lion Air is the worse. I had my parents and my aunty and uncle with me, can you imagine how tired they were waiting for 6 hours without a proper explanation. From 1 to 10. Sorry not sorry I give 1 to Lion Air.

    Irwan

    from Indonesia - January 13, 2017

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Lion Air is about the cheapest airline there is. Knowing that in advance, anyone who expect the service to equal a luxurious airline, is downright unreasonable (at least that’s how I see it). I have been using their service on more than 100 trips so far and naturally, I have had my shares of delays and problems.
    But again, considering the price and the actual crash records, most of the time I still choose this airline.

    EDITORS COMMENT: We agree!

    View all Reviews

    SHARE