4.3/10

    From 42 passenger reviews

    ANSARI

    from United Arab Emirates - March 4, 2023

    Flew Economy Class

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    DXB to CCJ My wife flew alone, was expecting and traveled with a doctor’s statement stating that she was FIT TO TRAVEL. one of the guys named ANSAR told us. negative comment; it’s just our own experience flying with FLYDUBAI.

    1 -Every aircraft will provide a pregnant passenger a seat in the middle or at least on the front side, regardless of the seat assignment in the last row.
    2. The staff’s quality was quite low; if they weren’t properly trained, don’t let them work the front of the service desk if they dont know how to talk to their customers.
    3. In flydubai, the total weight permitted was 37 KG. We only had 30+5 handbags, and because of the total weight, we asked to have our two bags transported as luggage. However, this request was only made since she was pregnant and we were unable to carry the bags in our hands.Staff rejected this request as well.

    Overall, we had a horrible experience flying with FLYDUBAI and would not recommend them.

    REGARDS
    SAYD ANSARI
    0554299191

    Pegah

    from Flydubai review by Pegah - July 26, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I expected way more from this airline due to the fact that the money they ask for approximately equals the ticket price of high-level airlines like Qatar Airways or so. For sure it does not worth the money. They eighter do not provide the service at all (they did not have any blankets even though we were okay to pay for them) or they sell the service (which is expected and okay if you are traveling with inexpensive airlines but that does not include flydubai for sure). The staff was not helping at all even though they would promise to.

    Aemal

    from Qatar - June 7, 2021

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Was denied boarding by Flydubai supervisor at Julius Nyerere International Airport WITHOUT ANY REASON simply because he don’t want, called customer service and they cant do any thing about it, sent complain by e-mail case ID 09568261 and case ID 09568257 with all evidence and no response.

    We lost our ticket and our none refundable hotel booking just because fly Dubai staff does not feel let me on board by creating his own law, and Flydubai team seems not care less about our problem and what we went through.

    fesent

    from Azerbaijan - March 3, 2021

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    I was travelling with my 6 months old daughter. My husband couldn’t join us because of some work commitment nevertheless I was able to manage all by myself, thankfully Fly Dubai allows to carry strollers in the cabin, although I had to purchase the stroller meeting permissible size and weight but it was a great help.

    kristina

    from Algeria - February 28, 2021

    Flew Premium Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    My flight to Bucharest with Fly Dubai was very comfortable. My wife and I were travelling for our anniversary and we had such lovely experience with Fly Dubai. It was a special trip because firstly it was our 5th anniversary and secondly we are expecting our first child. I must say air hostess in our zone was very kind and took good care of us especially my wife’s safety during the course of our journey. Thank you Fly Dubai, I would definitely recommend it to my family and friends.

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