3.2/10

    From 48 passenger reviews

    patricia

    from United States - March 3, 2020

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    My husband is undergoing chemo and was advised not to travel to Florida as he is in the high risk category and a health emergency has been declared by the Governor. We were told we should have bought insurance and even through other airlines are allowing cancellations Allegiant is not. So to be sure he is safe we are out $600. I hope others read this and are aware that after being on hold for almost an hour Allegiant doesn’t care about health and safety, only money.

    Aaron

    from United States - January 3, 2020

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    I feel i have to post this review as so many people have posted negative ones based on absolutely nothing other than expecting a first class flight for a basic economy price. I have flown allegiant at least 10 times in the last year and a half from des moines to multiple locations in Florida and to Phoenix-Mesa. I have absolutely no complaints with any aspect of the entire experience any single time. The people on this site that are complaining obviously don’t understand flight delays or more likely can’t afford and don’t fly many places and expect the world for s $200 round trip ticket not understanding that its a budget airline and they wouldn’t have that opportunity if allegiant didn’t exist. Anyways as one of those people who couldn’t otherwise afford to fly nonstop to some of the best destinations in this country, THANK YOU ALLEGIANT FOR YOUR SERVICE!!!

    Robin

    from United States - November 19, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Prefer Zero rating! First and last time I’ll use this airlines. I booked a flight to see my sister and got the flu the day before my flight was scheduled to depart. I canceled and lost the entire fee! I called the airlines and it took 25 minutes for them to answer only to say yes you forfeited the money. But, since you are sick you can submit a doctors note on legal letterhead for consideration. I’m 60 years old and I know when I’ve been given the runaround. Lesson learned. Plus anything extra like a seat, a bag, anything will cost you. Don’t even bother.

    Yikes

    from United States - October 8, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    You get what you pay for! I was warned by friends not to fly Allegiant, but the price was so cheap. Flight 558 out of Rockford IL to Mesa, AZ. Delayed until 10:30PM. Boarding it was delayed until 11PM. Reason: took longer to deplane the arriving passengers. Once on board they revved up the engines, then Captain announced there is a maintenance issue and they deplaned all of us. Still waiting in the airport to find out if we’re even leaving. No departure time available yet. I will never fly them again.

    Bonny

    from United States - June 20, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I have tried over 20 times to get in touch with an operator since I have special needs. Is there only one person working the phones? It is taking up valuable time that I can’t afford to give up.

    View all Reviews

    SHARE