Passenger Review

Lufthansa review by David

6 / 10

15 January, 2020 by David Bromell

Premium Economy

Flew Munich to Hong Kong, night flight. Was unable to look at the safety brochure as the two pages stuck closed with chewing gum. Prior to takeoff we were issued Ear Buds, it appears that the airline head sets have gone, on Lufthansa anyway. I spent most of the first movie trying to keep them in my ears so I could hear the movie. After the meal service a cabin attendant asked my wife to close the window shade, even though se was looking out the window. When asked why it had to be closed the attendant just insisted that it was closed. I asked another attendant why and we got the appropriate explanation. The sun rising will soon light the cabin and the passengers preferred it dark to allow sleep.

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Lufthansa

Lufthansa

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

2

Baggage Handling

4

Check-in Process

4

Meals and Beverages

3

Recommend Airline