Lufthansa review by Kevin O.

My Lufthansa flight was cancelled only two hours before departure due to airspace restrictions, and this has now happened twice in a row. I have been stuck in the city for two full days, and tomorrow’s rebooked flight will be the third attempt. which may also be delayed or cancelled. The situation itself is outside Lufthansa’s control, but the handling has been extremely disappointing. No clear guidance, no proper support, and a rigid attitude from staff who seemed unwilling to help with missed connections or prepaid hotel nights. I expected a basic level of care from a major airline, but instead felt abandoned. After this experience, I no longer feel confident choosing Lufthansa for long-haul travel.