Lufthansa review by Clement

An absolute mess from beginning to end. Round trip from Lyon to Nuremberg through Frankfurt, of the 4 flights not one was on time and my baggage was lost both ways. I returned on Friday evening, it is now Sunday and my baggage still hasn't been delivered, and any information concerning the delivery I have I had to go fish for myself calling any number I could find. Arriving to Frankfurt on the first trip we learned that there was no personnel to disembark us so we were stuck on the plane for half an hour and almost missed our connecting flight. On the return the first flight was delayed (of course) so we had to sprint in Frankfurt airport to make the connecting flight. Only one person in Nuremberg to manage check-ins, not enough personnel to manage on board catering. I heard Lufthansa has already cancelled over a thousand flights this summer but clearly they are still unable to manage the remaining ones.