Unbelievably disappointed with Lufthansa for mishandling my delayed luggage and offering completely insufficient compensation, even refusing to talk to me any further. Unacceptable service and lack of empathy. Avoid at all costs!
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Lufthansa
Overall Value for Money
n/a
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline