Passenger Review

Lufthansa review by Karen

3 / 10

16 December, 2020 by Karen Pisk

Business Class

Luftansa staff took our money for illegal bookings. We paid for the tickets and when we arrived at the airport we found that their tickets could not be used because they covered two stops in Europe. So we had to book more tickets and they also proved to be illegal and we were left stranded with $38000 owing. Can you help please?

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Lufthansa

Lufthansa

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

2

Check-in Process

1

Meals and Beverages

1

Recommend Airline