Roundtrip FRA-GRU Mar-Apr. Staff at FRA excellent, GRU poor. Flight attendents both flights good. Food was Eco only served on china and on the flight back had to ask extra if meet is still available for me as nr. 9 on the right side main deck. SkyChefs much better then GateGourmet. Service on the flight back started too late. It took the flight ateendent 30 min to get a paracetamol for my wife because only available in Eco. Entertaintment system don't work on the flight back. Not at all and not only my seat. Aircraft lavatories was clean. Seat is usable but no more up-to-date. LH waited too bring the new classes. The problem is the price for what you get. It is worse then 3 years ago but 30% more expensive (and will get more). And this not only because of high kerosine prices. We are looking for alternatives even if they are more expensive but we get what we paid for.
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Lufthansa
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