SpiceJet

I recently flew with SpiceJet SG-54 on 1st April 2024 from DXB to CCJ and unfortunately encountered an issue with missing my handbag inside the flight. Despite reporting the issue immediately upon arrival, I was disappointed with the lack of action taken by the airline to address the situation.

Upon landing, I promptly notified SpiceJet staff about the missing luggage, providing all necessary details. However, I was dismayed by the lack of communication and follow-up from the airline regarding the status of my luggage.

As a customer, I understand that unforeseen circumstances can occur, but it’s essential for airlines to prioritize customer service and take proactive steps to resolve such issues. Unfortunately, my experience with SpiceJet fell short in this regard.

I urge SpiceJet to improve its baggage handling procedures and enhance communication with passengers regarding luggage issues. It’s crucial for airlines to demonstrate accountability and provide timely updates to affected customers.

I hope that by sharing my experience, SpiceJet will take necessary steps to address the underlying issues and prevent similar incidents from occurring in the future.

It is not for the first time , it has been too frequent that flight has been delayed due to some technical issues. One may consider that as legitimate but AC is coincidentally not working for duration the flight is grounded or waking way for landing or takeoff.
The cabin crew is also non responsive . Even after turning ON the assist light, they dont bother to come for redressal.
Flight number is sg8473 dated 20 aug 2023
This is ridiculous.

On 22th October 2019 SG 605 from Chennai to Kochi Scheduled for 20:50 (Delayed more than 3 1/2 hours) and left only at 00:30 next day, upsetting my entire Program. I was stranded at destination airport at 03.00 a.m. Highly not dependable. Also they have Points Loyalty Scheme, wherein they Credit points as per their win & fancies for few journeys alone. It is fraud scheme.

I booked for a 19 40 hrs flight(SG 8169)of 14th Dec 2019 from Delhi to Mumbai(gate49). While we were about to ‘step in’ to the aircraft, after traversing whole of tube, we were told to go back as there was a technical issue. We were told to gate 41 where another aircraft will take us to Mumbai at 9 PM. When we reached gate 41, another flight was boarding and the executives at gate 41 told us that there was never a departure plan of the said flight. We were suddenly panicking. We, then, rushed to the display board and read that the same aircraft ( parked at gate 49) will take us to Mumbai after repairs. I want to ask the airlines why did they lie to us. When there was no plan to arrange another aircraft, why did they tell us to go to gate 41. This amounts to ‘Lying’ and I call it cheating. They are cheaters and I call it a shameful act on part of Spice Jet. ( for not telling us the truth and buying time). While many airlines buy time in such delays, See jet had innovated this new Lie. Shame Shame….

Really Pathetic flight.
Highly Unpuctual….
I was travelling from Jaipur to Mumbai. flight is around 3 he’s delayed. All other flights by other airlines are on time. E
Really messed up