Air Niugini

This year, in particular, there have been a number of cancellations due to problems with fuel suppliers. Incredibly inefficient. They don’t even rebook passengers, so hundreds of passengers have to keep waiting at the airport.Unfortunately, instead of getting to my destination,I spent a lot of time at the airport and ended up spending three nights in Port Moresby, which was not planned, PNG is very far away and expensive. If you intend to go there, check beforehand if things have changed. Otherwise you might not get to your destinations and waste money and time. Customer service in Port Moresby and also online, they just ignore you.There is no worse airline anywhere in the world than Air Niugini.

On time performance great service, terribly uncomfortable seats.

Pleasantly Surprised. Air Niugini is up with most of the Asian Carriers.. Good on time performance. Great inflight Service

Having experienced one of the many delays from this week associated with this airline. I finally arrived in the capital from my domestic flight. The delay meant that i had missed all connecting flights. My onward flight was with them and so they rebooked that but when i asked about the rest, the did not care one bit and just quaked the ticket contract. As far as they were concerned they would get me to where they originally intended regardless of whether i had the abilities to change all my other tickets, which obviously i could not. For them, as long as they still got you to the location, the rest was in no way their responsibility. They are an expensive low quality airline with abysmal customer care and service

Air Niugini has improved a lot since my first flight with this airline. Kudos to you PX!