4.7/10

    From 7 passenger reviews

    Gary

    from Australia - June 18, 2019

    Flew Economy Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    On time performance great service, terribly uncomfortable seats.

    Gary

    from Australia - April 9, 2019

    Flew Business Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Pleasantly Surprised. Air Niugini is up with most of the Asian Carriers.. Good on time performance. Great inflight Service

    Damian

    from Papua New Guinea - May 14, 2016

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Having experienced one of the many delays from this week associated with this airline. I finally arrived in the capital from my domestic flight. The delay meant that i had missed all connecting flights. My onward flight was with them and so they rebooked that but when i asked about the rest, the did not care one bit and just quaked the ticket contract. As far as they were concerned they would get me to where they originally intended regardless of whether i had the abilities to change all my other tickets, which obviously i could not. For them, as long as they still got you to the location, the rest was in no way their responsibility. They are an expensive low quality airline with abysmal customer care and service

    Mark

    from Philippines - December 1, 2015

    Flew Economy

    Overall Score

    6/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Air Niugini has improved a lot since my first flight with this airline. Kudos to you PX!

    Lambert

    from Papua New Guinea - January 7, 2015

    Flew Economy

    Overall Score

    5/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Air Nuigini has a provided quality food and good customer service.

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