I would like to highly compliment you on one of your flight attendants, Susan White. She was the first class flight attendant on UA. Susan White is the best flight attendant that I have ever met. She was attentive, competent, pleasant, helpful, humorous, cheerful, professional - just a joy to have on board. She made me feel so safe and at ease. She left a positive impression on me that I will never forget. It meant alot to me that she assisted me. I hope you'll forward this email to her manager, and the vice president of personnel.
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United Airlines
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