1.7/10

    From 127 passenger reviews

    Joumana

    from Lebanon - November 4, 2021

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    this airline is the worst airline worldwide!
    they lost our suitcase on a direct flight from Barcelona to Malaga.
    they never answer emails nor phone calls.
    they should be banned!
    i ve sent more than 20 emails to different employees of the airlines, not a single answer.

    TO BE AVOIDED ABSOLUTELY

    Aleksandr

    from Vueling review by Aleksandr - October 8, 2021

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Awful customer service. Vueling has cancelled the flight, then they provided me with fligh voucher instead of money, finally I couldn`t use it, and customer service just ignored me. Simply lost 250Eur.

    Alessandro

    from Spain - November 24, 2020

    Flew Economy Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    The boarding process went smooth and with all the needed covid-19 measures, at the entrance of the plane the staff gave us a hygienic handkerchief. Crew was very nice during all the flight and at the end we even reached our destination minutes before the schedule arrival.

    Daisy

    from United States - September 2, 2020

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    This horrendous airline refused to refund or help us at all when by accident the wrong date was selected on our booking to Italy for our wedding. I called them IMMEDIATELY after it happened to try and change the dates or get a refund but the airline refused to do either. We were out over $2000 which meant we then couldn’t afford to take the honeymoon we had planned. It was beyond upsetting. The lack of ethics is disgusting and I truly hope they get shut down DO NOT USE THESE CROOKS

    Mark

    from Spain - March 5, 2020

    Flew Economy Class

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    BCN – MAN 12 December 2019. First impression was the seating. Truly terrible, without doubt the worst that I have seen in any passenger aircraft. I have seen better seats on buses. Horrid, bolt upright, brown plastic narrow seats with restricted pitch. In comparison, Ryanair seating is relatively comfortable! If I hadn’t had a row of seats to myself, this would have been an extremely uncomfortable flight indeed. When I arrived in MAN after a 2hr15min flight, my back, bottom and legs that had been in contact with the seat were wet with sweat, a horrible experience. A step too far, even for a low-cost carrier, this new seating is a disgrace and whilst it may be acceptable for a 10 minute trip into town on the bus, there is no way that passengers should be expected to endure such discomfort and unhygienic stickiness on a 2hr+ flight, just so an airline can cram in an extra row of seats in a cynical drive to maximise profit. Catering expensive and uninspired, especially for a Spanish airline. Flight did not leave BCN nor did it arrive in MAN punctually.

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