Vueling Editor Reviews
Vueling Passenger Reviews
Luca Vicini
30 days ago
8 / 10
Vueling review by Luca Vicini
Vueling is the only airline that offers a reliable internet connection on its EU flights. The price of the service is reasonable, allowing me to stay productive on business trips. This is by far the airline’s greatest advantage. Overall, Vueling is a reliable airline. I fly with them several times a month and have never experienced delays or cancellations. The inflight food is decent for a low-cost airline, and their general pricing remains competitive.
mayur gandhi
10 months ago
2 / 10
Vueling review by mayur
ARANCHA LADY STAFF ON BOARD MANAGER FLIGHT ASSISTANCE FROM IBIZA TO BARCELONA, SHE HIDE HER NAME PLATE WHEN I ASKED HER FOR HER NAME BUT LUCKILY PASSENGER NEXT TO ME READ HER NAME, RACIST ONBOARD STAFF AND CHECK IN STAFF, Total luggage scam and FRAUD STAFF. Then at the airport the automats of boarding are not working (IBIZA TO Barcelona). You have to check in at the regular checkin. There they say that your trolley is not hand luggage and have to pay £115. More then the flight costs. In the line up you see the same trolleys or even bigger going on board the plane. Never ever again. WHEN I ASKED HER COMPLAINT FORM SHE REFUSED TO GIVE ME COMPLAINT FORM AND HIDE HER NAME PLATE WHEN I WAS COMING OUT OF AIRCRAFT, WHOLE STAFF WAS FULL OF FRAUD. AVOID THIS AIRLINE AT ANY COST OTHERWISE BE READY GET ROBBED. EVEN THEIR WEBSITE COMPLAINT FORM LINK ALSO NOT WORKIONG SO NOBODY CAN MAKE ONLINE COMPLAINT TO THIS SCAM AIRLINESARANCHA FRAUD AND ROUGH LADY ON VUELING AILINES FROM IBIZA TO BARCELONA.
David Muzik
over 1 year ago
2 / 10
Vueling review by David
Me and my family (8 people) had a wonderful holiday in Portugal and we were returning reenergised and happy back to Prague on 24.7.23. Unfortunately, our flight with Transavia TO7661 was delayed by one hour on the departure from Lisbon. There was further delay when we arrived to the ORY airport in Paris where we spent 30 endless minutes waiting to disembark. We missed connecting flight with Vueling by 5 mins. Their staff was totally uninterested and arrogant. Left us stressed and without any help at the airport. We have spent a night at the Amsterdam airport with our 4 kids and 2 seniors 60+ (one of them with heavy diabetes as a result of this. When asked for compensation, we got none. Vueling? Such a bad experience. Never again.
Rebecca Goerisch
over 1 year ago
5 / 10
Vueling review by Rebecca
Reference #: DBVVY13630 If they happen to read this… (Doubtful!!) Lost luggage on 7/21/23. Immediately filed a report. Have not heard anything from them other than their automatic emails telling me they are sorry and to be patient. I can see my luggage is still at the FCO airport from my AirTag. Cannot get through to lost and found’s customer service line to speak to someone. Left voicemails and emails, but still have not been contacted back.
Wen-Min Ji
over 1 year ago
2 / 10
Vueling review by Wen-Min
They overbooked the flight but didn't allow us to cancel the tickets. Two of us were flying but we only got 1 seat. They were not able to communicate in English and answer our questions, only kept repeating that we cannot do anything and can only wait until the end of the boarding to know if one of us will be denied boarding. Worse still is that we have a connecting flight in two hours, but there's no recommendation of a solution for our situation, they only want to make max. profit out of you and don't even bother to talk to you. The staff even got pissed after we tried a few times to repeat our question in English very slowly, and she made a face to us in front of all the other passengers.
Eve Reilly
over 1 year ago
0 / 10
Vueling review by Eve
Do not take this airline they will totally rip you off. I had five tickets booked on this airline from Paris to Dublin. The fine print said that the check in gate would close 40 minutes prior to take off. I arrived an hour before and was told that the boarding was closed. I was told I should have read the fine fine print which says the 40 minute rule did not apply to this airport by clicking on a link. However when I clicked on the link I just got a bunch of frequent asked questions so unless I went searching for that information I would never know. To make matter worse they said I would not get my money back had to pay even more to rebook my flight. The bottom line is they did not care to do anything to help me at all and it cost me overall $1500. To make matters worse the information they sent me said the flight was to leave from terminal three and if was actually terminal 1. If they had given Me the right info too might have had enough time. Eve
Mark Wallace
over 1 year ago
3 / 10
Vueling review by Mark
Vueling is far and away the worst airline I'ver ever flown. When the passenger in the row ahead of you reclines, his or her seatback is (I'm guesstimating) six or seven inches from your face. The flight attendants were nice, and that's the only good thing I can think of in writing this review. We had "NOML" on our boarding passes, so we were regularly bypassed and denied food when food was being distributed. I had to specially order food and drink for around 24 euros. The hugely overpriced food Vueling served me was evidently contaminated, because I had major indigestion for the latter portion of the flight. (I rarely have indigestion). I will NEVER fly this airline again. The sooner Vueling goes out of business the better off the flying public will be.
marcus boehm
over 1 year ago
4 / 10
Vueling review by marcus
This was not the experience I wanted to write about. Plane was 6 hours late. Boarding the flight, eventually, the plane had not been cleaned after the last flight - noticeable filth. Bar and snack service was cancelled. So late dirty plane with no food or drink. Not what was expected given the high cost!! Appalling.
Mark Morgan
over 1 year ago
0 / 10
Vueling review by Mark
Worst experience of my life. Please whatever you do don't fly Vueling. My wife and I were supposed to board a flight at 9am from London to Barcelona. Despite prebooking and arriving well in time when we got to the counter we were advised that the flight was overbooked. Next flight we were put on was some 12 hours later!!! To top it all off once we arrived in Barcelona after 1am the next day none of our checked in luggage arrived. Still to date 2 bags are lost and Vueling cannot tell us which county the bags are in. They are clueless and have no idea where they are. Staff rude and stupidly incompetent. Pathetic and never ever again! Please I beg you don't ever fly this airline, you will be saving yourself a lot of hassle by avoiding them entirely.
Tami Tourjman
almost 2 years ago
2 / 10
Vueling review by Tami
The worst airline very disappointed very dirty rude we had 21/2 delays after they put us in the plane I’ll not fly with this airline again
133 total reviews