5.3/10

    From 3 passenger reviews

    TERENCE

    from Singapore - July 18, 2017

    Flew Business

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    BAD EXPERIENCE WITH SPRING AIRLINES.
    Flight – 9C8549 on 15-July-2017, Pudong, Shanghai to Singapore.
    Senior Flight attendant’s attitude very bad and threatened you. Wish some passengers next time can sue Spring Airlines for such threat.

    Max

    from Taiwan - June 12, 2017

    Flew Economy

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I flew from Taipei to Shanghai. I think this airline was okay, I sat just behind the premium class in the front of the plane and the leg space was okay for me. (I’m almost 2m tall). I’ve only felt like I paid a little bit too much compared to my other flights in this trip. I wasn’t bothered during the flight with unnecessary advertisements. Ground staff was friendly with helping arranging the Chinese visa exemption, there was a long queue for the check-ins but they opened up the business class and priority desks for economy passengers after a few minutes. I think this is a good choice if you can find a cheap deal for it.

    Wendale

    from China - March 13, 2017

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Best value for money. As the first low-cost airline company, Spring offers you the best prices (usually) for domestic flights. I booked this one-way flight in early February for 350 RMB(YUAN) in total, cheaper than both trains and bullet trains for the same place of departure and destination (from Shenzhen to Hangzhou)! Perhaps because it’s an early flight taking off at 6:20 am, the cabin was really quiet the whole trip. And there wasn’t any promotion of products by the cabin staff as many complained about, nor did the stewardess teach us to do some stretches. But the luggage limits are a little tight, only a bag of 7 kilograms on board and without any free check-in luggage. So you’d better book your check-in luggage online and pay for it, otherwise it will cost you more in the airport. You don’t have much legroom since Spring aircrafts often have 180 seats (other airline companies always have 150 seats for the same type). And for the economy class, there weren’t any free meals or drinks which you have to buy on board. All in all, you shouldn’t miss Spring Airlines if you do not have lots of baggage and want to save tons of money.

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