5.5/10

    From 2 passenger reviews

    S

    from Nepal - May 27, 2014

    Flew Economy

    Overall Score

    5/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Was travelling from Lagos to Abuja and half of the planes luggage was left in Lagos with no explanation or compensation offered to the passengers. Had to wait an extra 4 hours for another plane to bring our bags which is not only inconvenient but also a security risk. Horrible airline.

    M

    from Nepal - July 3, 2013

    Flew Economy

    Overall Score

    6/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    2 x Flights so far, Lagos to Port Harcourt & return 6 weeks later.
    Aircraft = Boeing 737s, in Ok condition considering age. Seats ok for the short haul flight of 1 1/4 hour. Service was ok but as extensive as you would expect on such a short flight.
    Ground services are what really let this down, the Terminal in Lagos & PHC are quite poor then the walking across tarmac to mobile steps that are not the best, in all weather.

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