After a motorcycle accident in Indonesia and a 20-hour journey with a stitched wound on my arm, sprained foot and chest, which I informed the check-in agent as well as her supervisor about, I was sent to the sales counter to pay for 1(!) kg of excess baggage worth 8 TL / 2 USD. Can it get any more pathetic?! NO MORE PEGASUS AIRLINES.
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Pegasus
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline