Very poor customer service. Firstly, they use premium UK numbers for customer service and complaint (which is not legal) but your calls are answered in Turkey. Tried to get wheelchair for a disabled lady but they give you no online option and when you call, they say they cannot arrange it. Avoid these people if you want to be treated like a human.
2
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Pegasus
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline