Pegasus review by Mikhail

This booking was a fraud. When you book a Business Flex ticket it says very clear that it can be refunded without a fee. For free. I had to cancel my booking for reason on time (more than 24 hours in advance). I was charged something around 30 EUR. When I was canceling the booking the website was in English except for one string in Turkish saying I have to pay 30 EUR with no chance to unflag this option. The support was helpless (number 00359078). It's a very primitive "fraud" changing my attitude to the air company forever. The ratings for flying experience are based on my previous trips with Pegasus