Well I’ll start off by saying my trip with American Airlines this past weekend was the worst trip ever!! From going Jacksonville Fl to coming back to Virginia. Both ways my planes were delayed. Never was I apologized to or taken into consideration that I had an infant waiting around in an airport for hours. I was told that they would call my gate and let them know it was THEIR fault I was behind so I Ran across the airport to the gate to find they had already borded and the most disrespectful customer service agent I have ever met. Who looked at me with the stupidest face and said ” what would you like me to do” like really get me home that’s all I wanted. I will never fly again with this airline. Horrible service.
Home American Airlines review by Samantha 2016-07-05
