
American Airlines

About American Airlines
Passenger ratings
Overall Value for Money
1.9
From 713 reviews
Seat and Cabin Space
2.5
From 677 reviews
Customer Service
2.2
From 715 reviews
In Flight Entertainment
2.2
From 496 reviews
Baggage Handling
2.4
From 100 reviews
Check-in Process
2.5
From 110 reviews
Meals and Beverages
2.4
From 576 reviews
Recommend Airline
13.4%
From 704 reviews
Latest updates
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American Airlines Crash Analysis

Latest reviews
View all
Solid long-haul experience overall. Friendly cabin crew, good catering, comfortable seats, and an excellent IFE selection despite the dated cabin. The expensive Panasonic Wi-Fi was disappointing, but American's improved service makes this a competitive option across the Atlantic.
9 / 10

Biggest issue is airline serving expired meals putting safety of passengers at risk - especially when done on international long-haul flight. Airline was informed and barely responded. Additionally Premier business class baggage never comes off first / early as promised.
5 / 10

Had a terrible experience and they bumped me, sold my seat along with my fiancé. They changed our flight with two day delay to Rome. The staff is rude.
2 / 10
