
American Airlines

About American Airlines
Passenger ratings
Overall Value for Money
1.9
From 712 reviews
Seat and Cabin Space
2.5
From 676 reviews
Customer Service
2.2
From 714 reviews
In Flight Entertainment
2.2
From 495 reviews
Baggage Handling
2.4
From 99 reviews
Check-in Process
2.5
From 109 reviews
Meals and Beverages
2.4
From 575 reviews
Recommend Airline
13.4%
From 704 reviews
Latest updates
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American Airlines Crash Analysis

Latest reviews
View all
Biggest issue is airline serving expired meals putting safety of passengers at risk - especially when done on international long-haul flight. Airline was informed and barely responded. Additionally Premier business class baggage never comes off first / early as promised.
5 / 10

Had a terrible experience and they bumped me, sold my seat along with my fiancé. They changed our flight with two day delay to Rome. The staff is rude.
2 / 10

Flight to depart at 7:10 am. At 1:30 am, the texts started that the flight was delayed, as incoming plane had mechanical issues. After seven more messages, at 1 pm we were told the plane had not been worked on yet. Made it to Phila 12 hours after original flight.
1 / 10
