American Airlines review by Pam Wilson

05/16/25 Flight AA2135 arrived late to Austin, making us miss our flight DFW AA0192 to Barcelona on 05/16 at 17:00. AA gave us a room in Dallas & two $12 food vouchers. Only one worked. We lost a whole day in Barcelona and paid for a room we could not use. When we arrived at the DFW airport on 05/17/25 to check in at approximately 10 am, we were told that the Austin agent had put us on a flight that did not exist. The only flight from DFW to Barcelona that day had one business class and one coach seat available, so to get to Barcelona, we took those seats. Our original seats were business class, so my husband (78 years old) was downgraded to coach, and we were unable to sit together. The Dallas agent lectured us about choices which we did not appreciate, and no one apologized. Horrible experience!