Signed up for the American Airlines Citi rewards card in August, 2016. Planned on using the bonus miles for a flight I had in February 2016. As of January, and after numerous calls to American Airlines, I had not received my bonus miles yet had met all of the spending requirements. They were finally able to “loan” me miles to book my flight, but I had to pay an $80 processing fee since the flight was within 21 days of booking. I had spent hours on the phone with various representatives in the months prior trying to sort out the problem, yet they would not waive the fee.
Home American Airlines review by Boris 2016-06-28
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