7.1/10

    From 356 passenger reviews

    thienha

    from VietJet Air review by thienha - April 26, 2018

    Flew Business Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Da Nang to Hanoi. Horrible airline. Flown 4 times, 100% delayed. On the day itself you receive multiple emails informing you of flight time changes and constant shift in schedule. Once they have finally decided their departure time a further delay at the airport is guaranteed to follow. Flight itself is very unprofessional. People standing during landing, even walking to my window and blocking my view to see out. Captain even came on the intercom and shouted blast off just before take off. Avoid at all costs.

    GARY

    from Australia - February 2, 2018

    Flew Business Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    The Skyboss lounge deal is a rip off! At HCMC it is tucked away in a far distant corner of the terminal. The interior design is amateurish, service is shocking and horrible. Late afternoon, early evening the planes are always late.

    Aleksandra

    from Serbia - January 5, 2018

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Terrible!!!!!!!!!!!! They just canceled my flight without any explanation and didn’t gave us any alternative flight . Our next flight depends of that one so that scam company destroy our journy

    Ramiro

    from Italy - January 3, 2018

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I have got more positive exprience to fly with Vietjet Air recently. This airline has improved day by day, especially in checking in and boarding procedures with no more pushing in and queue jumping. Furthermore, I was very pleased with their ground staff, always be supportive and helpful.

    Pyay

    from Myanmar - January 3, 2018

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Vietjet Air seems to give the quite good service compared to the other carriers in Vietnam. A major plus I get from my flights with them is no fuss was made about our overweight checked and carry on luggage. Even my last week flight left a bit late but arrive on time. Nevertheless, it isn’t the big deal, delay is the same for almost all of the airlines. 

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