6.8/10

    From 317 passenger reviews

    Panama

    from Thailand - October 13, 2017

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    We flew from Bangkok and had a nice flight. The cabin crew were helpful. If there was a negative it would be that there wasn’t any inflight entertainment. However, we will definitely choose VJA again.

    Akena

    from Myanmar - October 13, 2017

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I flew from Hanoi to Myanmar. The planes were new, great service and much cheaper than other airlines servicing in Myanmar.

    Morgan

    from Singapore - October 13, 2017

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    As a first time traveling with vietjet Airlines, I was genuinely impressed with the level of service. The cabin crew were efficient and polite and made my time on board as pleasant as one can feel as a passenger.

    Amstersy

    from Sweden - October 13, 2017

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I travel for business 1 to 2 times a month. Generally, I do all my bookings online and use the various online services.. I basically seek best value $$, flight time to destination and always economy (I prefer to save on flight costs and spend my money on the ground)

    Bernard

    from Singapore - October 13, 2017

    Flew Economy Class

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    We had a connecting flight from Ho Chi Minh back to Singapore. We had problem making payment for VietjetAir flight from Da Nang to HCM. Cut story short, it was VietjetAir who is rejecting my credit card payment. I called Vietjet air and was told there was nothing they can help. Even suggested that we head to Da Nang airport on day of departure to buy a much expensive ticket. I asked what if the flight is full, they just said they can’t help and we just try our luck at airport. What an acceptable response, terrible service and irresponsible attitude of Vietjet air!

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