
Alaska Airlines

About Alaska Airlines
Passenger ratings
Overall Value for Money
3.1
From 39 reviews
Seat and Cabin Space
3.3
From 34 reviews
Customer Service
3.6
From 37 reviews
In Flight Entertainment
3.2
From 24 reviews
Baggage Handling
2.7
From 7 reviews
Check-in Process
3.0
From 10 reviews
Meals and Beverages
3.1
From 34 reviews
Recommend Airline
53.8%
From 39 reviews
Latest reviews
View all
Flight delayed due to a mechanical issue, which I understand. What I can’t accept is Alaska’s poor communication, incorrect rebooking, and lack of customer service. I was stranded until midnight because of their mistakes. Only Cesar provided excellent service.
2 / 10

Alaska Airlines delayed my flight, causing a missed connection and 4+ hour delay. I arrived at 11 AM; delay was known but no rebooking or compensation offered. Poor communication and service. This has happened multiple times. Unreliable airline.Do not fly Alaska
0 / 10

Be ready to get downgraded from first class 2 hours before your flight without your knowledge. Will never fly this airline again. First class fare to sit in a cabin seat. Online support said I would be able to get my seat back once I got to the desk… that was a lie.
0 / 10


