American Airlines review by yon 2014-01-05

I flew AA 18th of December and i lost my lugggaes i havent found for 2 weeks now i have been called the airlines couple of times to where i get my bags but they dont seemed very helpful and i want to find my personal belongings as soon as possible ! when i tried checked in the lady who was working at the front desk she put wong tag to my 2 luggages and she immediately change my tags but ly luugages were already transferred to ground floor she try to went down stairs to change my tags but i don’t know if she really did or not i recently got told one of my bag was found in NY city but also hasn’t been found yet ! i hope AA can able to act soon as possible to able to find my luggages !!