Airlines offer 'rescue fares' to thousands stranded by Wow Air collapse

Steve Creedy

By Steve Creedy Sat Mar 30, 2019

Airlines have moved to assist up to 10,000 people stranded by the collapse of Iceland’s Wow Air, the latest in a string of European airline failures The budget airline’s website said Thursday it had ceased operations and all flights had been canceled.  Its 11 aircraft were grounded in North America and Europe. Surprised customers expressed anger at the short notice given before the closure. "I got a message saying 'flight canceled' and I'm trying to figure out what's going on,'' stranded passenger Enzo Arbcco told ABC news in the US.  "And some lady at a desk tells me how they just went  bankrupt.' "No one was there to give me advice,'' said passenger Mary Sapp.  "No, we were just left and then when once we found  they were bankrupt, are we even going to refund us?"
READ: Ryanair to launch Buzz later this year. Wow advised passengers to check available flights with other airlines, noting that some may offer reduced “rescue fares” to help get stranded passengers home. Norwegian, Icelandair. easyJet and Wizz Air, British Airways, XL Airways, Virgin Atlantic and Aer Lingus were among the airlines to announce help for stranded passengers, according to the Icelandic Transport Authority. Passengers were also advised to contact credit card and travel insurance companies, while who bought their flight from a European travel agency as part of a package tour were told they would be protected by the package travel Directive. Others will have to take their chances with an administrator or liquidator.
The airline has been on the endangered list for some time and talks about a potential sale have been conducted with Icelandair and Indigo Partners. Ryanair predicted earlier this year that there more airline failures in the competitive European market. The airline noted that higher oil prices and lower airfares had seen “a wave of EU airline failures” including Primera, Small Planet and Azur (Germany), Sky Works (Switzerland), Cobalt (Cyprus)  and Cello (UK). Since then, Flybmi and now Wow have also ceased operations.  

Have questions or want to share your thoughts?

Comments

No comments yet, be the first to write one.

Latest news and reviews

View more
Vietjet's cabin crew uniform voted the world's favourite
Airline News

Vietjet's cabin crew uniform voted the world's favourite

Sep 11, 2026

Airline Ratings
How Etihad Wellbeing helps frequent flyers arrive refreshed
Airline News

How Etihad Wellbeing helps frequent flyers arrive refreshed

Sep 10, 2026

Sharon Petersen
Miami Prime Air crash: Its service history spans three continents and seven operators, could this be a factor?
Airline News

Miami Prime Air crash: Its service history spans three continents and seven operators, could this be a factor?

Sep 8, 2026

Airline Ratings
Cathay Pacific vs British Airways: which airline wins Hong Kong to London?
Airline News

Cathay Pacific vs British Airways: which airline wins Hong Kong to London?

Sep 8, 2026

Sharon Petersen

Featured articles

View more
Cathay Pacific vs British Airways: which airline wins Hong Kong to London?
Airline News

Cathay Pacific vs British Airways: which airline wins Hong Kong to London?

Sep 8, 2026

Sharon Petersen
The biggest competitor to Qantas domestic business class? Qantas itself.
Airline News

The biggest competitor to Qantas domestic business class? Qantas itself.

Sep 3, 2026

Sharon Petersen
The Boeing 737 MAX 7 is finally certified. The strange part? Almost nobody wants it.
Airline News

The Boeing 737 MAX 7 is finally certified. The strange part? Almost nobody wants it.

Aug 5, 2026

Josh Wood
Qatar Airways' Qsuite is the world's preferred business class
Airline News

Qatar Airways' Qsuite is the world's preferred business class

Aug 18, 2026

Airline Ratings