
About Etihad Airways
Ratings
Seven Star PLUS Safety
Product
Passenger rating
See more about Etihad Airways safety ranking
Passenger ratings
Overall Value for Money
3.2
From 136 reviews
Seat and Cabin Space
3.1
From 139 reviews
Customer Service
3.2
From 138 reviews
In Flight Entertainment
3.4
From 136 reviews
Baggage Handling
2.6
From 34 reviews
Check-in Process
2.6
From 35 reviews
Meals and Beverages
3.1
From 139 reviews
Recommend Airline
50.4%
From 123 reviews
Latest updates
View allEtihad unveils its A330neos with Beyond Borders interiors

How Etihad Wellbeing helps frequent flyers arrive refreshed

Flyers' Choice Awards 2026

Which airline is best between the UK and Dubai?

Etihad Airways first to fly from Frankfurt’s €4 billion new Terminal 3

Latest reviews
View all
I fly Etihad frequently, And I Love it. The meals taste like restraunt food, seats are comfortable with a giant pillow If there was a 10 star this would be it.
9 / 10

Etihad moved my international flight 3 hours earlier and never notified me by email, text, phone or even in the app. I incurred extra costs, lost bookings, and they still refused to refund my unused ticket. Terrible communication and zero accountability
2 / 10

Etihad changed the 13-hour journey originally purchased and moved me to an itinerary with an 8-hour layover in Abu Dhabi, turning my journey into approximately 21 hours and continued selling the same shorter itinerary on its website, but at a much higher price
2 / 10

