
About Etihad Airways
Ratings
Seven Star PLUS Safety
Product
Passenger rating
See more about Etihad Airways safety ranking
Passenger ratings
Overall Value for Money
3.2
From 134 reviews
Seat and Cabin Space
3.1
From 136 reviews
Customer Service
3.2
From 135 reviews
In Flight Entertainment
3.4
From 133 reviews
Baggage Handling
2.7
From 31 reviews
Check-in Process
2.6
From 32 reviews
Meals and Beverages
3.1
From 136 reviews
Recommend Airline
50.4%
From 123 reviews
Latest updates
View allWhich airline is best between the UK and Dubai?

Etihad Airways first to fly from Frankfurt’s €4 billion new Terminal 3

Middle East aviation crisis: latest update as Gulf carriers struggle to recover

Latest update: Middle East airspace restrictions crisis

Is it still safe to fly with Emirates, Qatar and Etihad?

Latest reviews
View all
Mediocre in every way. Complete breakdown in communication, accountability, and customer care. I arrived on time and followed every instruction given by Etihad staff, yet I was subjected to contradictory information, and repeated delays.
2 / 10

Mediocre in every way. Complete breakdown in communication, accountability, and customer care. I arrived on time and followed every instruction given by Etihad staff, yet I was subjected to contradictory information, repeated delays, and unnecessary stress.
2 / 10

@etihad fraud: 12h delay after staff blocked our connection gate at AUH. Ruined plans, rerouted via Cairo, lost bags for 3 days. Forced to sleep in a filthy, smelly "holding centre" with jail-like metal doors like jail. Police/military arrested fighting passengers. Never again!
4 / 10

