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Bali flights operating normally after earthquake

earthquake bali normal
Bali airport after the earthquake. photo; @jefftan/Twitter

Flights to and from Bali are operating normally despite an earthquake off the coast of Lombok that has killed more than 80 people.

AirAsia confirmed flights to both Bali and Lombok were operating as normal but said it was offering service recovery options to passengers flying to the Indonesian islands between August 6 and 10.

This involved the option to change to a new travel date on the same route within 14 calendar days of their original travel date or to retain the value of their fare in an AirAsia Big Loyalty account for up to 90 days.

“We will continue to monitor the situation closely and keep our guests updated on the latest developments,’’ the airline said, advising people to check its website or social media channels for further updates.

Jetstar said its flights were also operating to a normal schedule.

“Denpasar International Airport is open and operations remain as normal,’’ a spokesman said.  “We are monitoring the situation closely but currently our flights to and from Denpasar are operating on schedule.”

The Jakarta Post quoted a senior official with the operator of Bali’s  Gusti Ngurah Rai Airport as saying the airport only suffered minor damage.

The official emphasized that the main facilities and infrastructure, including runway, taxiway and apron, remained intact.

“We will immediately repair damage within 24 hours,” he told the paper. “We have checked flight facilities and ensured that everything is safe for flight operations to resume.’’

Lombok International Airport was evacuated but authorities said airport operations had also resumed.

The latest quake measured magnitude  7 on the Richter Scale and occurred just 16kms below the surface.  A 2004  earthquake that triggered tsunamis and killed 230,000 people across South-east Asia measured 9.1.

Sunday’s quake initially triggered a tsunami warning, caused alarm in Bali and sent thousands on Lombok scurrying for safety.

It comes after a smaller 6.4 magnitude earthquake killed more than a dozen people on Lombok on July 29.

Indonesia is prone to earthquakes and volcanic activity because it is at the meeting point of several tectonic plates.

Flights to Bali were disrupted in June due to an eruption by the island’s  Mt Agung volcano.

READ: Bali Airport closed by Mt Agung eruption.

 

UPDATED: Authorities confirm 20 dead in vintage Junkers crash

Junkers crash Swiss Alps
One of the JU-AIR Junkers. Photo:JU-AIR website

Swiss authorities have confirmed 20 people died when a vintage Junkers Ju-52 plane crashed into a mountain in the Swiss Alps.

The JU-AIR Junkers Ju-52 was flying from Locarno to Dubendorf on Saturday carrying 17 passengers and three crew.

A Swiss transport safety investigation board spokesman told reporters on Sunday the plane plunged almost vertically at high speed before it struck a mountainside.

JU-AIR is based near Dubendorf and offers people the opportunity to fly on sightseeing or charter tours in its three Ju-52 aircraft.

The crashed plane was built in 1939 but was regularly checked because of its age. Its 62-year-old captain was a veteran of Swissair who had been flying the Junkers since 2004.

JU-AIR said on its website that it had suspended operations until further notice.

“The JU-AIR team is deeply saddened and thinks of the passengers, the crew and families and friends of the victims,” it said.

 

Local Police police said on Twitter that the aircraft crashed at Piz Segnas, a mountain in the canton at Graubueden and five helicopters had been sent to the crash site.

The wreckage is at a height of  2450m (8038ft) on the western side of the mountain and The Aviation Herald website said airspace restrictions were in place to protect the search and recovery operation

“Ground observers watched the aircraft flying in the area over Obersaxen (Switzerland) south of Piz Segnas and estimated they were flying at 11,000 feet,’’ the website said.

The junkers is a German tri-motor transport aircraft that flew with the Luftwaffe during World War II and was manufactured between 1931 and 1952.

Affectionately known as Auntie Ju, it continued in service into the 1980s and flew post-war with a number of airlines, including Swissair and Lufthansa.

The Swiss accident is the second vintage plane to crash within a month

A  vintage Convair plane crashed near Pretoria on July 10 in South Africa, injuring 19 passengers and crew.

READ: Chilling video from inside the Convair crash.

Three Australians were seriously injured and one crew member was killed as well as a worker in a factory hit by the plane.

The aircraft with 20 passengers and crew on board had been donated by the owner, Rovos Air, to the Dutch aviation theme park Aviodrome. It was seen trailing smoke from one engine prior to the crash.

 

Scoot to boost fares by an average of 5 percent

Scoot Melbourne
A Scoot Dreamliner. Photo: Scoot

Scoot will increase fares by an average of 5 percent across its network from September 1 to claw back increased fuel costs.

The low-cost carrier said the fuel price had surged by almost 40 percent year on year and was now close to $US90 per barrel.

It said the increase would generally translate to between $S5 and $S30 per sector, depending on flight duration.

Fuel comprises an on average 32 percent of Scoot’s total operating costs and the increase in fuel prices has pushed up its fuel expenditure by 31 percent year-on-year.

“Besides increasing fares, Scoot is also looking at containing its costs,’’ the airline said. “Some initiatives being considered include exploring ways to reduce fuel burn, review of suppliers’ contracts and measures to improve productivity and keep manpower resources lean, among others.”

International Air transport Association director general Alexandre de Juniac warned in June that fares would rise as a result of the increase in fuel prices.

He noted that if airlines were to survive a significant fuel increase, they needed to pass part of it on to passengers and fares.

“Otherwise they will go into bankruptcy,’’ he said. “It’s impossible to cope with an increase, a doubling of the fuel price, without passing a part of it on (to) the price.’’

IATA has predicted that fares will rise by more than 3 percent in 2018 but said last month premium passengers were bearing the brunt of base fare rises.

“Yields in the premium-class cabin have trended upwards since mid-2017,’’ a report covering  May-June said. “However, premium-class demand is less price sensitive than its economy counterpart, which has allowed airlines to pass through higher fuel costs onto premium passengers to a greater extent than in economy.”

A report by Carson Wagonlit Travel predicted fares would continue rising in 2019  with increases averaging 2.6 percent.

However, some regions would be harder hit by rises than others.

READ: Where the big airline and hotel price rises will be in 2019.

 

 

Trent troubles to cost Rolls-Royce £1 billlion

Rolls-Royce trent
Photo: Rolls-Royce

In-service engine issues are expected to cost Rolls-Royce at least £1 billion ($US1.3 billion) over the next three years.

Rolls-Royce announced in its half-yearly results that it would take a £554m abnormal charge for problems with Trent 1000 engines used on the Boeing 787 and Trent t900 engines used on the Airbus A380.

This represented about 40 percent of the total cash costs expected to be incurred in resolving the Trent 1000 issues to 2022.

Airlines have had to ground planes, reschedule or cancel flights and in some cases wet lease aircraft because of the problems with compressor blades on the Trent 1000s.

“The Trent 1000 in-service engine issues have caused significant disruption for a number of our customers, which we sincerely regret,’’ Rolls-Royce said in the profit announcement.

“We continue to work hard to remedy this situation and have made further good progress on the implementation of long-term solutions in the first half of the year.

“We have significantly increased our Trent 1000 maintenance and overhaul capacity, sought ways to reduce engine shop visit turnaround times and have added approximately 50 percent more turbine blade capacity since the start of the year.

“We recently confirmed that we have now started certification testing of a redesigned intermediate compressor rotor blade for Trent 1000 Package C engines, with a redesign for Trent 1000 Package B engines to follow.

“In addition, as a precautionary measure, we have launched and, are in the process of testing, a redesign of the blade common to the Trent 1000 TEN and Trent 7000 engines.

“We continue to make good progress in addressing the other known issues affecting Trent 1000 engines.”

The manufacturer said the cash costs of the engine problems would be about £450 this year and next, falling to £100m in 2020.

Rolls reported a group pre-tax loss of £1.26 billion compared to an interim profit a year ago of £1.44 billion.

Despite the Trent problems, group revenue grew by 12 percent to £7.49bn and the company expects strong growth in other parts of the business to deliver an underlying operating profit for the full year around £450m, plus or minus £100m.

“Financial results were ahead of our expectations with strong growth from Civil Aerospace and Power Systems and we achieved a number of operational and technological milestones,’’ Rolls-Royce chief executive Warren East said. “Reflecting our progress to date and growing confidence for the full year, we now expect both underlying profit and cash flow for 2018 to be in the upper half of our guidance range.”

East said the company was at a pivotal moment of its history.

“After a long period of significant investment and innovation, we are poised to become the world leader in large aircraft engines,’’ he said “Now we need to deliver the fundamental changes that will enable us to realise the potential of our position, delivering improved returns while continuing to invest in the innovation needed to realise our long-term aspiration to be the world’s leading industrial technology company.’

Rolls-Royce announced in June it would slash its headcount by 4600 as part of a “fundamental restructuring”  of its business aimed at producing annual cost savings of £400m ($US536m).

READ: Rolls-Royce to ax 4600 jobs as problems found in older 787 engines.

Australia eases Germanwings two-person cockpit rule

Australian airlines will be able to decide for themselves whether they want to have two people in the cockpit at all times.

The Australian government followed the lead of the European Aviation Safety Agency (EASA) and adopted the two-in-the cockpit rule for aircraft with a seating capacity of more than 50 passengers after the crash of Germanwings Flight 9252 crash in March, 2015.

Co-pilot Andreas Lubitz, who had been diagnosed with suicidal tendencies, deliberately flew the aircraft into the side of a French mountain, killing 144 passengers and six crew.

READ: Pilot suicide confirmed for Germanwings crash.

The idea was to have another crew member enter the cockpit if one of the pilots left for any reason but the practice has raised a number of safety and security issues.

EASA eased the two-person rule in August, 2017,  and German airlines revealed they would abandon it April this year, arguing it increased security risks rather lowered them.

Australia’s  Civil Aviation Safety Authority said a review of the practice in Australia found there were “unintended consequential risks, including the second person in the cockpit potentially distracting the pilot, making inadvertent contact with cockpit switches and taking cabin crew away from their safety role in the cabin”.

“It was also found the practice complicated flight crew access to the cockpit and introduced an additional risk of flight deck incursion,’’ CASA said in a recent briefing note.

“The recommendation is for air operators to evaluate their own safety requirements and make an operational decision on whether to maintain ‘two in the cockpit’ in their standard operating procedures.

“CASA’s aviation medicine branch will continue to monitor pilot mental health and maintain a high level of awareness among pilots of mental health priorities and sources of assistance.”

Australian pilot unions have welcomed the decision to ease the rules.

It comes as the EU recently published strengthened mental health guidelines for pilots.

The new rules mean all European airlines will need to perform a psychological assessment of pilots before they start employment, something many airlines already do.

They also include a support program for all pilots working for European airlines to help them “recognize, cope with and overcome “problems which might negatively affect their ability to safely exercise the privileges of their license”

Mandatory alcohol testing will be extended to pilots and cabin crew of all European and foreign airlines that fly into the EU.

 

 

United bucks trend to open scores of new routes

United routes growth bucks trend

United Airlines has all but wrapped a massive route expansion, growing its network by 33 new destinations over the past four months even as competitors pare back their own plans.

While such major U.S. players as Southwest and—just recently—JetBlue are deferring new routes and increased flight frequency plans because of steadily rising jet fuels costs, UA just wrapped a surge in new service, with more new routes to come.

Notably, United is poised to launch Washington Dulles International (IAD)-Miami flights December 19, just in time for the Christmas rush.

There will be one nonstop daily, with a second daily trip with an Airbus A319 during peak holiday demand. This connects MIA with United’s hub at IAD.

Florida is a popular place during the holidays, and the airline is girding for the demand by upping flight frequencies from Dulles to Orlando and Tampa from November 28 through January 6, 2019, there will be five daily IAD-Orlando nonstops and a quartet of Dulles-Tampa departures.

All this comes against a backdrop of United increasing flights to  Florida as a whole his past year.

READ United’s Polaris strikes deep in the heart of Texas.

With the addition of Miami-Dulles to its nonstop route map, UA will, be serving nine cities in the Sunshine State form its IAD and New York/Newark hubs: Key West, Fort Lauderdale, Fort Myers, Orlando, Tampa, Sarasota and West Palm Beach.

The East Coast activity comes against a backdrop of connecting outlying cities to United’s hubs.

“We are focusing on the strength of our hub cities,” says Ankit Gupta, the airline’s vice president of domestic planning.

This expansion is borne largely on the wings of some 551 regional jets and propjets, smaller aircraft that carry the United label but are operated by other airlines.

Cities such as Prescott, Arizona; Vernal, Utah and Missoula, Montana now are part of the United network. In many instances, this puts passengers just one plane change away from connecting to the rest of the airline’s far-flung network.

On the international front, United announced it will begin its 20th year of service to Israel with a new nonstop flight between its hub at Washington Dulles International Airport and Tel Aviv’s Ben Gurion International Airport starting May 22, 2019.

The new flight, which is subject to government approval,  will be the first to be operated by a U.S. carrier between the two cities.

Virgin still pondering Tigerair Tasman deployment

Borghetti Virgin Tigerair Tasmanstep down
Former Virgin boss John Borghetti.

Virgin Australia John Borghetti has not ruled out deploying low-cost carrier Tigerair Australia in the upcoming battle across the Tasman but says it will not happen immediately.

“We may at some point go on the Tasman,’’ Borghetti told the CAPA Australia-Pacific Aviation & Corporate Travel Summit in Sydney Thursday. “Not tomorrow but we may at some point.’’

The Virgin boss said the first priority of Tigerair chief executive Merren McArthur was the domestic business and the transition of the low-cost carrier’s fleet of 15 aircraft from Airbus A320s to Boeing 737s.

He said the fourth 737 would be added to Tigerair’s fleet within the next few days.

Virgin Australia is already boosting its trans-Tasman capacity and this week announced it was upgrading its product in the market to give all passengers food, drinks, luggage allowance and wi-fi.

READ Virgin upgrades trans-Tasman product as it prepares for battle

The moves come as the airline gears up for a three-way battle with Qantas and Air New Zealand from the end of October, when its trans-Tasman alliance with the Kiwi carrier ends.

Borghetti said to some degree Virgin’s product had been held back on the Tasman because of the alliance.

“We don’t have that issue anymore, or won’t have shortly’’ he said. “But it also opens up the door should we want to use Tiger and I’ll just leave that open.”

Borghetti acknowledged the quality of his trans-Tasman competitors but said Virgin’s product would stand up against them.

He also said he also found the codeshare agreement between Qantas and Air New Zealand  “a little bit interesting” and said he had raised issues with the Australian Competition and Consumer Commission.

“On a stand-alone basis you read it and you look at it and you say this doesn’t really make sense,’’ he said, adding there could be a part two to the deal “because this can’t be the whole story”.

“And I think that would be one of the worries for competition on the Tasman,’’ he said. “We made some comments about that formally through the regulators and we will continue to make them.”

Borghetti said he could not recall in his 45 years where two carriers had not wanted to forge an alliance on the Tasman.

“It’s always wanting to get into it,’’ he said. “I’ve never experienced a situation where someone wants to get out of it but there’s a first time for everything.’’

Asked about the future as a Virgin shareholder of China’s troubled HNA Group, shareholders, he said HNA had not given him any reason to believe that they were not going to stay.

HNA Group announced a management reshuffle Thursday after the death of co-chairman Wang Jian in France last month and has been selling assets after a multi-billion-dollar spending spree was reined in by the Chinese government.

“I can’t talk for my shareholders, you’ll have to ask them yourself. But all I can say is that from my perspective they’re incredibly supportive, as the others are, and we’ve got a good relationship with them.

“What they do ultimately, or what any of them do, ultimately with their shares is really up to them.”

He gave a similar response to questions about Etihad.

Borghetti announced in June that he plans to step down and will not renew his contract past January 1, 2020.

He said he had “a few plans” post-Virgin but he would keep those quiet until he was ready to say something.

He had told the board he would stay until the end of next year but his departure would depend on when a replacement was found.

“I’m really in their hands,’’ he said.

He said search companies were working on finding a replacement but “these things have got to be done right and you’ve got to take your time to make sure you’ve found the right person.

“It’s probably the most important the board makes is to find a CEO and they’re taking it very seriously,’’ he said “They’ll take all the time they need to take to get the right answer.’’

Asked if he had a preference for an internal or external candidate, Borghetti said: “I want the best.”

On his legacy during his time at Virgin, Borghetti said he had achieved the top five things he wanted to do, including expanding the airline’s Velocity frequent program.

“There are two or three little things that haven’t been finished yet and most of them will be done by the time I go,’’ he said. “But really the big points have been covered off.”

The Virgin chief was also challenged about the airline’s share price and profitability as well as the yardstick by which he measured his success.

He noted that the share price initially fell after a profit downgrade within weeks of his arrival.

Since then investors had taken big chunks if the company and liquidity had reduced to 8 percent.

“I could answer this question in the next hour but the simple answer, the simple one-line answer, is the company now has a future and it has strong investors behind it,’’ he said.

 

 

 

 

Fiery Aeromexico crash injures 85

aeromexico crash Durango
The destroyed E190.

At least 85 people have been injured in the fiery crash of an Aeromexico Embraer 190  after it hit problems during take-off in the northern Mexican state of Durango.

Mexican authorities said 49 people were taken to hospital and two were in a critical condition, including one of the pilots, but there were no fatalities reported.

There were 97 passengers and four crew on board the plane Tuesday local time when it veered left, ran off the end of the runway and burst into flames.

Both engines were ripped off the plane.

aeromexico
Wreckage next to the runway.

The plane, operating as flight AM2431,  was bound for Mexico City from the Durango state capital, also called Durango, and hail and heavy rain were reported in the area.

SEE our ratings for Aeromexico

Media reports said the operator of Durango Airport,  Grupo Aeroportuario Centro Norte, attributed the crash to bad weather.

Durango governor Jose Aispero told a news conference that a gust of wind hit the plane shortly after take-off, causing the plane to lose speed and the left wing to hit the ground.

It then skidded into a field upright, allowing the escape slides to deploy and passengers and crew to escape before the plane caught fire, he said.

A passenger reported that once the aircraft came to a stop it took three to four minutes until the aircraft burst into flames, enabling the occupants to evacuate the aircraft.

Another, Jackeline Flores, told reporters she and her daughter escaped from a hole in the fuselage as the aircraft filled with smoke and flames.

“I feel blessed and grateful to God,” she said.

But air accident website The Aviation Herald said ground observers reported the aircraft suffered an engine failure.

Aeromexico chief executive Andres Conesa told a news conference the aircraft was “perfectly maintained” and had been serviced in February.

The crew were well rested, he said.

The airline said in statement: “Our first priority is to ensure the security of our passengers and crew on board this aircraft. At present time we have no reports of any fatalities.

“We’re working with the corresponding authorities to provide medical attention to all aboard this flight.”

“We’re gathering additional information and will provide details as soon as they are available and confirmed.

“We deeply regret this accident and the families of all those affected are in our thoughts. We’re focused on dealing with the situation and are doing everything necessary to assist the families of our passengers and crew during this difficult time.”

According to the Aviation Safety Network, Aeromexico’s last major accident was in 2013 when a Boeing 767  sustained subtantial damage during a tail strike in Madrid. There were no fatalities but the plane was written off.

In January this year, an Aeromexico flight was told to go around at San Francisco International Airport after carrying out an approach on the wrong runway.

 

 

 

 

Virgin upgrades trans-Tasman offering as it prepares for battle

Virgin Australia upgrade tasman wi fi
Virgin will offer wi-fi on all flights with 15 minutes free. Photo: Virgin Australia.

Virgin Australia is upgrading its trans-Tasman product to give all passengers food, drinks, luggage allowance and wi-fi as it gears up for a three-way battle from the end of October.

The upgrade comes as Virgin girds itself to compete against departing alliance partner Air New Zealand as well as arch-rival Qantas on trans-Tasman routes.

Air New Zealand announced in April it was ending the alliance with Virgin in a surprise trans-Tasman shake-up and later revealed it would codeshare with Qantas on domestic routes.

READ: Air New Zealand ends the alliance with Virgin Australia

However, all three airlines will compete against each other on routes between Australia and New Zealand.

Breaking away from the “seats-to-suit” model imposed by the AirNZ alliance,  Virgin will provide a full-service offering to all passengers flying to Auckland, Christchurch, Queenstown, Wellington and Dunedin.

This will include a substantial meal and drink, at least 23 kilos of luggage, wi-fi on all flights and the ability to earn increased Velocity Frequent Flyer points and status credits.

Flights from New Zealand will earn Velocity members five points for every Australian dollar-equivalent spent from October 28 while Velocity platinum, gold and silver members will continue to earn a points bonus.

The wi-fi will include 15 minutes of complimentary access to allow people to check their emails or social media.

“Last year, 1.5 million Australians flew to New Zealand and we’re looking forward to making their trip across the ditch even more enjoyable with a meal and drink as well as WiFi so they can keep connected whilst in the sky,” Virgin Australia group executive Rob Sharp said in the announcement.

“We’re committed to expanding our presence in New Zealand with new services including flights from Sydney to Wellington; Melbourne to Queenstown; and Newcastle to Auckland as well as extra flights to Auckland, all of which commence in the next couple of months.”

New benefits in Virgin’s Velocity Frequent Flyer program will extend not just to New Zealand but also to Bali, Fiji and Samoa.

“For the first time, Velocity members will earn Points per dollar spent for short-haul international destinations, rather than based on the distance travelled,’’ Velocity chief executive Karl Schuster said.

“Members will earn more Velocity Points when travelling to these destinations and we believe our points offer for New Zealand flights is one of the best.

“Members will also experience improved status credit earn to many short-haul international destinations including flights to and from New Zealand. This means members can achieve a higher Velocity status faster and unlock further membership benefits.”

Virgin Australia also Wednesday announced a codeshare arrangement with Singapore Airlines on flights between Melbourne and Wellington, for travel from October 28.

Singapore operates four-times weekly between Melbourne and Wellington using a Boeing 777.

Surfboard? Kid’s car seat? Hawaiian baggage bot aims to help.

Hawaiian baggage bot online help
Baggage bot has your back. Image: Hawaiian.

Heading off on an Hawaiian holiday and not sure just quite how to pack the surfboard?

No worries: Hawaiian Airlines has introduced a new “baggage bot” aimed at ending the need to trawl through endless web pages to find answers to your luggage laments.

The baggage bot is another example of how airlines are harnessing artificial intelligence to help customers more easily find answers to their questions.

Hawaiian has been training the bot in the art of answering baggage questions for several months and deployed it earlier this year in a beta test so it could start interacting with passengers.

So far,  it’s managed to answer 85 percent of baggage-related questions and it now has an arsenal of about 250 responses.

READ:  Hawaiian, JAL seek immunity for joint venture.

“We developed the Baggage Bot as a way to provide quick and concise answers for our guests as they prepare to travel,” said Hawaiian senior director of online experience Tracy Behler. “The Bot allows our guests to get the specific answers that they need – whether it’s shipping a surfboard or how to transport pineapples – and to get them fast.”

The trick for bots is not so much having the answers but being able to understand the questions, so we decided to take the baggage bot for a short spin.

Overall it did pretty well and the answers seemed comprehensive.

One question we’re often asked is:  “Can I use a child car seat on my flight?”

“Car seats and booster seats are not required but can be used onboard if you have purchased a seat for your child,’’ baggage bot told us. “Car seats must be FAA-approved and labeled for use on airplanes.

“If your car seat is rear-facing, please notify an agent when you check-in at the airport that you’ll be using it onboard.”

We also tried a badly-worded question with: “How to do transport my surf board?”

Baggage bot: “The fee to take a surfboard is $US100 per way between North America and Hawaii, $US35 per way between Hawaiian Islands, and $US150 per way for International flights

“Pack your boards in a padded board bag. Each board bag can have any number of boards but the loaded bag may not exceed 50 pounds (23 kg) and 115 inches (292 cm) in length (131 inches for travel between Hawaiian Islands). Any bag larger or heavier will not be accepted.

“For travel to and from Australia and New Zealand, you may use a board bag as one of your two free checked bags.”

But we did hit a speed bump. When asked how much cabin baggage we could take, baggage bot gave a long spiel on checked baggage fees. The same occurred when we asked about hand luggage.

Several reformulations of the question all produced the same response.

It was only when we used the American term “carry-on” that the answer came back.

“Each guest is allowed 1 carry-on of up to 25 pounds plus a personal item such as a purse, laptop bag, or small backpack,’’ it said.

“The maximum size of your carry-on, including wheels and handles, is 22 inches by 14 inches by 9 inches (56 cm x 36 cm x 23 cm)

“There is no charge, but anything beyond the allowance must be checked at our normal rates.”

Baggage bot is currently on Hawaiian Airline’s contact page but we think it could be more prominent.

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