
American Airlines

About American Airlines
Passenger ratings
Overall Value for Money
1.9
From 710 reviews
Seat and Cabin Space
2.5
From 674 reviews
Customer Service
2.2
From 712 reviews
In Flight Entertainment
2.2
From 493 reviews
Baggage Handling
2.4
From 97 reviews
Check-in Process
2.5
From 107 reviews
Meals and Beverages
2.4
From 574 reviews
Recommend Airline
13.4%
From 704 reviews
Latest updates
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American Airlines Crash Analysis

Latest reviews
View all
Flight to depart at 7:10 am. At 1:30 am, the texts started that the flight was delayed, as incoming plane had mechanical issues. After seven more messages, at 1 pm we were told the plane had not been worked on yet. Made it to Phila 12 hours after original flight.
1 / 10

The male flight attendant was extremely rude with everyone. Didn’t offer any snacks after he skipped me and I had to ask for water. If you hate your job so much then quit? Don’t take it out on the rest of us.
2 / 10

We have been delayed and cancelled many times, had flights moved without our consent, stood in lines for over 6 hours requested a call back and was advise max would be 2 hours. That was at 11 am then I finally get a call back at 6 pm from Sophia who’s was rude and disrespectful
0 / 10