Spirit Airlines review by Scott 2016-12-12

Spirit Airlines IMO is terrible. We only get 1200 characters, not enough to describe all the negatives. Where to start? This airline charges for printing a boarding pass, so you have to get your own. What if you spent $687 on your flight and don't have money at the airport, will they tell you 'sorry you cannot board'? I can't believe this is legal. Two of my family members flew together and were seated apart. The plane had empty seats; when we asked if they could sit together, the airline said we would have to pay extra - other airlines would try to help. This was a multiple hour flight, my family members said they were not offered anything to eat or drink on the plane, not even water, not even something simple like a cookie or some peanuts. We had a bag that was over their 40 pound limit (a return flight for my niece), but the airline here had no issue with it. Spirit required an extra $110 to fly the bag on the flight & connecting flight. Off the record, an agent told me we could have flown the bag direct to save - why not tell me earlier? Trying to contact the airline - no chat service; phone numbers do not give you a person. Out of space, but there is more.