Passenger Review

Spirit Airlines review by Jen

2 / 10

12 June, 2019 by Jen Loper

Economy Class

Not just about in-flight experience, but overall Spirit experience/what I witnessed: Rudest flight attendant ever, bossy, snippy, unprofessional. Pilots told passengers over the intercom to be patient because they've had a long day too. Arrived on time but was late for connecting flight because we sat on the airstrip for an hour. Crew first told us it was due to weather, then admitted it was due to construction. Waited 4 hours to rebook, then they would not get us home for 2 days, offer hotel vouchers, or book with other airline. Entire flight missed connections and were left to sleep on the floor in the Spirit terminal. Promised a refund through FB Messenger (I have screenshots) and when I continued to ask them for the status they blocked me. Will not ever fly with them again. Cheap flights not so cheap when paying for lodging & not worth the extremely poor service.

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Spirit Airlines

Spirit Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline