Passenger Review

Spirit Airlines review by Judy 2017-05-27

2 / 10

26 May, 2017 by ar

Economy Class

Our return flight was fine flying from San Juan to Fort Lauderdale but our flight home from Fort Lauderdale kept getting delayed. I was getting email updates every half hour...first 10:35pm then 11:15pm then 12:30pm then 1:04am. I have never had to deal with this much BS ever. We went to our gate at the original time just to be on the safe side and luckily our flight left on time and we were at the gate. The staff acted like they were doing us a favor by being on time. It was the MOST stressful experience flying EVER in my life. I think the plane tix were $50.00 less than the other airline prices but you paid the difference with baggage fees and snacks. It felt scammy and unprofessional like I was flying low class with a staff that could have cared less about customer service.

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Spirit Airlines

Spirit Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline