Passenger Review

Spirit Airlines review by Cindy 2017-07-27

2 / 10

15 August, 2017 by ar

Economy Class

You wrote a review for Spirit Airlines 13 minutes ago 1.0 star rating 7/27/2017 I scheduled a round trip flight back in Feb for this airlines for July through Expedia for myself and my daughter; one day before my fight I received an e-mail about checking my bags and getting assigned seating from Spirit. I contacted the airlines and they said I was not seated next to my child; I would need to pay $50.00 more. I was also told if my bag was bigger than a computer bag I would need to pay an additional $25.00 a bag for myself and my daughter; if it was bigger and I did not do it online or on the phone, it would cost $100.00 each bag at the airport. I paid the additional $100.00 to make sure this didn't happen. After I paid, I looked into my fight and realized the only one way was taken care of. I called up and was told I needed to pay an additional $100.00 to be seated next to my daughter and for my baggage. Also, for your boarding pass, they wanted to charge me an additional $10.00 per pass at the gate which was an additional $20.00 each way. I checked in online and was sent the passes to my e-mail online; they did not send the passes. I had to go back to their website to get my pas

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Spirit Airlines

Spirit Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline