Spirit Airlines review by Tammy 2017-07-17

First and last time! I had booked two tickets from La Guardia (LGA) to Chicago OHare Intl (ORD) this past weekend with Spirit Airlines. I have heard some of the horror stories with Spirit, but I thought Hey its only a two-hour flight, how bad could it be. Ha! Our flight out of LGA, was delayed for at least two hours, with no explanations from the staff, nothing. The level of incompetence with these people is totally unacceptable! We finally get on the flight and I could not believe how small the seats were. I had a leg cramp the whole plane ride! Fast forward, our return flight, first flight out in the morning at 5:55 AM was cancelled at least 10 minutes prior to boarding. The level of miscommunication with Spirit staff is unreal! No one knew anything about WHY it was cancelled. We got rebooked onto another flight, this time with a connection. The flight was DELAYED FOR TWO HOURS. Like what type of company is this?!? Cancellations and Delays should be the motto. DO NOT FLY WITH SPIRIT, I REPEAT DO NOT FLY WITH SPIRIT.