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Upper Class

  • Multi course restaurant quality meals and beverages served including high tea on daytime flights; welcome drink prior to takeoff; in flight stand up bar
  • Audio/Video On Demand and in seat power; mobile connectivity and Wi-Fi available for a fee on half the fleet.
  • Suites transform into 33 inch wide bed with 6 feet 6 inch length except on A330s between London-New York where seats transform to 7 feet 2 inch beds; seats laid out in herringbone configuration provide privacy and aisle access
  • Duvet, pillow and amenity kit provided
  • Snooze zone in designated part of aircraft for those passengers flying overnight who have already dined and wish not to be disturbed; immediately after takeoff, lights are dimmed and there is minimal disruption until breakfast; passengers who want to eat but have elected to be in the snooze zone can eat their meals at the bar
  • Baggage allowance of 3 x 32kg bags
  • Chauffeur service from home/hotel to airport available at certain hubs
  • Premium Economy

  • Superior meal and beverages service more similar to that of Business Class includes high tea on long haul day flights comprising of cupcakes, finger sandwiches and tea selection
  • Audio/Video On Demand and in seat power; mobile connectivity and Wi-Fi available for a fee on half the fleet.
  • Seat pitch of 37 to 38 inch with a seat width of 21 inch
  • Blankets, pillow and amenity kit provided
  • Baggage allowance of 2 x 23 kg bags except on flights between the UK, Accra or India and between the US and Accra or India where the allowance is 3 bags
  • Economy Class

  • Full meal (choice of three main meals) followed by separate dessert service; welcome cocktail (with or without alcohol) after takeoff
  • Audio/Video On Demand; mobile connectivity and Wi-Fi available for a fee on half the fleet.
  • Seat pitch of 31 inch with extra legroom (additional 3 inch) or exit row seats available for purchase
  • Blankets and pillows provided; amenity kit on night flights
  • Baggage allowance of 1 x 23kg bag with the exception of flights between US and India or South America where the allowance is 2 x 23kg bags
    • Commenced operations with London-New York service in 1984
    • Bought new aircraft and expanded long haul route network during the 1990s
    • Owned by the Virgin group (51%) and Singapore Airlines (49%) since 2000
    • UK’s second largest long haul airline operator after British Airways
    • Planning to start domestic services within the UK in 2013
    • One of few airlines to operate an all wide body fleet
    • Flight times suited to business travelers
    • Snooze zone on shorter overnight business flights (see upper class in flight product)
    • Longest bed on London-New York route
    • A330-300
    • A340-600
    • 747-400
    • 787-9

     

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