Zidane
from Germany - July 18, 2023
Flew Economy Class
It was very good. It ist now the Seconds Time i fly with RAM and all in all the door IS good. The statt IS very friendly Entertainment ist good. And the plane IS good.
Lamia
from United States - July 6, 2023
Flew Economy Class
Simply the worst airline…
The staff are unprofessional and not capable to offer adequate solutions when needed. I paid for an extra luggage online and yet they told me to pay an additional 2100dhs at the airport for reasons I don’t understand. They gave me attitude and spoke to me badly. Only after I got irritated and asked to speak to a supervisor did they decide to resolve the issue.
The flight attendants were Great but the aircraft smelled like a toilet, and the food was bad.
What a shame!
Jalal
from Morocco - June 12, 2023
Flew Economy Class
2 mots : Une honte.
Alonso
from Belgium - April 1, 2023
Flew Economy Class
Worse airline company worse ground employee they are liars I have 2 free checking bag included on my ticket they lied to me so I had to pay at Casablanca airport 210 dollars for the second checking bag and I didn’t received it at the claim luggage I m still waiting to get my lost luggage dont ever fly with royal air maroc rude en]employees they hire cheap labor who don’t know what they are doing worse meals every time I fly with them something happens they are always late and poor staff service and baggage handling service.
Silke
from Germany - October 25, 2021
Flew Economy Class
The badest Airline, what I have ever chossen. They canceled my flight in March 2020 (Booking date 27th of Dezember 2019)To first I received a travel voucher. It was not possible for me to fly. I requested the refund of the travel voucher in July 2021. The answer 2 and half months later, that they agree the refund. By now I dont see any refund on my payment method what I used before. If I call the customer service I get always the statement please wait. I will never fly with this airline again. The cancel theirs flights up and down how they want it without reason. This are the experiences of the whole family.