4.3/10

    From 64 passenger reviews

    Marcos P

    from Portugal - January 5, 2020

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Fantastic flight

    Taha

    from Denmark - December 3, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Tap portugal is bad company they damaged my bagage an after 6 month they answer my they now want the recive of the bag but who keeps that now of days none so i write i dont have that then they give me 2 options we give you a voucher or put the money on you miles an more account of course i dont want that i want the money. Never fly with them they are some dirty dirty scammers they are idiots they are rude. An my email is [email protected]

    Walter

    from Belgium - November 25, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Staf is not friendly and you can not take you’re handbagage in the plane.

    Leonid

    from Portugal - November 11, 2019

    Flew Business Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    During whole summer season starting with May TAP was cancelling several inside EU flights per day. This is with tickets for these flights sold, passengers in the airport standing at the boarding gates ready to board. Some days 2 flights per day, some – 4 (like on August 3rd when we were supposed to fly Lisbon – Frankfurt), on 20th of October they cancelled 20. “Technical reason” is the explanation. Conversation is about hundreds of flights involving thousands of passengers.
    They give everyone boarding passes for the next days thus making remaining flights more packed and correspondingly save on fuel, airport fees and crews for flights they cancel. They give accommodation in lousy hotel in Lisbon (fact that they can put everyone into same hotel confirms these cancellations were pre-planned and agreement with hotel was made beforehand). But they don’t pay compensations of euro 400 – 600 per passenger they are bound to pay due to EU-legislation.
    I am sure TAP calls it “business optimization”. While everywhere else it is called dishonest business practices and people are going to prison for doing things like this. There is no more dishonest and disgusting airline than TAP. Stay away, if you can.

    Oliver

    from Denmark - October 21, 2019

    Flew Economy Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    One of my best flights international flights in Europe. Good service over-all.

    View all Reviews

    SHARE