Antonio
from United States - November 22, 2021
Flew Economy Class
They cancelled my tickets when I had already booked a hotel and other flights as well and it has been over a month since the cancellation and I still haven’t gotten a refund. Whenever I contact the airline they transfer me to a different department but no one seems to know how to help me out, and that is when they even answer the phone. Do not recommend .
Glenn
from Suriname - November 23, 2016
Flew Business
Airline requires a extensive upgrade and modernization of his equipment!
Vinesh
from Suriname - November 22, 2016
Flew Business
Very good airline, friendly staff
Bibi Naaziea
from Suriname - November 22, 2016
Flew Economy
Traveled with the SLM for at least 10 times. We alwyas orded seafood. Only 2 times they got our order right. The other 8 times they served us meat, which we do not eat. We pay for the meal and still tey manage to mess up the reservation. We submitted a form stating our complaint to the director of the company, until today (2 1/2 years later we haven’t heard a single word from them). At that time I was 5 months pregnant and they did not have any seafood for us on board as usual. Neightehr did we have any food un us. So the 4-5 hour flight was an harrasment.
Andre
from Brazil - July 21, 2015
Flew Economy
MIA-PBM/PBM-BEL, I was very surprised with them, friendly staff, good prices, planes not that new but well kept! free snacks during the flights! 3 of 4 rounds of soft drinks! flights were a lit bit delayed but nothing more than 30 minutes…would fly them again! be aware their flights to Brazil tend to be very noisy and out of control.
