Maple
from Malaysia - May 23, 2023
Flew Economy Class
Flight via Air-Arabia was disappointing. It took them 1.5 hrs standing at the ✈aisle without distributing meals.
8 hrs flight with only 250 ml water & 1 meal. This was flight from Malaysia to Sharjah on 4th May 2023 – 3.30 am. Least experienced flight attendance busy chit-chatting.
Many passengers were senior citizens waiting for meal.
Hasmik
from Armenia - May 4, 2023
Flew Economy Class
Our flight had been delayed for 9 hours and we had to sleep on the cold floor. The AirArabia crew and the airport staff told us two different things as if they too didn’t know a thing. We checked their website only to see there would be no flights to Yerevan for two days, but the crew assured us our connecting flight would wait for us, and if not there’d be another one.
So we landed in Sharjah and spent the entire day at the airport, like some criminals in jail, since we couldn’t leave the airport and had no to little mobility there.
The AirArabia staff was rude, they didn’t answer our questions and gave us no information about our connecting flight.
If we didn’t literally bother and annoy them they wouldn’t even give us a hotel room to stay in or a foot ticket to have dinner.
I had to miss two unpaid working days to waste them in the airports, with no shower, and no baggage. I had to miss a very important family gathering that was devoted to my deceased grandfather.
The worst part is they refused compensation and their rude staff got away with their lousy customer support.
https://www.tripadvisor.com/ShowUserReviews-g1-d8728994-r887785843-Air_Arabia-World.html#
Muhammad Ahmed
from Pakistan - March 4, 2023
Flew Economy Class
TERRIBLE I WENT ON THIS FLIGHT 2 HOURS DELAY AND AND THE PLANE WAS SHAKING VERY VIOLENTLY WITH TURBULENCE SLIGHT AND CABIN WAS NOT PROPERLY HOLDED
Hedgehog
from Australia - January 5, 2023
Flew Premium Economy Class
Absolutely terrible fukking service and shit flying. I’m suing the company so it pays me money rubbish!
Fatima
from United Arab Emirates - July 26, 2022
Flew Economy Class
This is a low price airline, the service was as expected. What I liked is if you fly from or to sharjah the time you spend in the airport is really nothing: 30 min to 1hr. What I didn’t like there was no enough WC rooms in the airplane. But overall they will give you the best price in the UAE and I recommend them if you will fly short distance only (up to 3 hrs trip)
