4.6/10

    From 12 passenger reviews

    Fatima

    from United Arab Emirates - July 26, 2022

    Flew Economy Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    This is a low price airline, the service was as expected. What I liked is if you fly from or to sharjah the time you spend in the airport is really nothing: 30 min to 1hr. What I didn’t like there was no enough WC rooms in the airplane. But overall they will give you the best price in the UAE and I recommend them if you will fly short distance only (up to 3 hrs trip)

    Kuldeep

    from United Arab Emirates - February 27, 2022

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    This is one of the good flight. I was scared due to bad reviews before travel but it was actually an amazing experience.. Ground team and cabin crew people were very supportive..they supported and addressed all the concerns.

    Just wants to say thanks to very one.

    bob

    from Afghanistan - May 28, 2021

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    amazing plane

    arun

    from India - December 29, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I travelled Moscow-sharjah-Mumbai worst airline and bad experience, will never fly, lost my luggage and sharjah staff not cooperative, mentioning as low cost they meant money other ways, they offload me telling silly reason and made me to purchase new ticket and also made me to pay excess luggage for purchase in duty free. beside all this i had to fly Ahmadabad due to unavailability of seat and at the end my luggage missing and till date it is.

    glen

    from United Kingdom - November 11, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Booked 7 weeks before travel, travel time changed 3 times, last time by e-mail at 18.55 the night before travel.

    Air Arabia charged me extra for luggage, as they said it costs extra fuel to carry it. Each time they sent through new flight details, and each time the 30Kg luggage I’d paid extra for in advance disappeared.

    The last flight time was too late for me to travel, so I took the early train. Air Arabia have refused to refund me, and refused to refund the extra baggage I paid for, even though the extra luggage didn’t fly, so no extra fuel was used.

    I couldn’t recommend Air Arabia to anyone.

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