
Air Arabia
About Air Arabia
Passenger ratings
Overall Value for Money
2.1
From 24 reviews
Seat and Cabin Space
2.4
From 23 reviews
Customer Service
2.0
From 21 reviews
In Flight Entertainment
2.2
From 21 reviews
Baggage Handling
2.2
From 14 reviews
Check-in Process
2.6
From 16 reviews
Meals and Beverages
2.5
From 20 reviews
Recommend Airline
29.4%
From 17 reviews
Latest reviews
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Horror Experience with AirArabia A Complete Nightmare. Security staff forced my wife to remove her Bangles & Rings, even though she cannot take them off. Their Pressure caused wounds on her Hands & Fingers, Completely Inhuman & Unacceptable. Their baggage rules are Extremely unfair. Even small handbags were weighed at the Aircraft door, to charged a heavy, unjustified fee. Very poor customer service. Inconsistent ground staff, and terrible Passenger Treatment. Never ever again.
3 / 10

I am sharing my bad experience from Saudi Arabia to Dubai and Dubai to Bangladesh King Khalid International Airport to Sharjah International Airport. The incident occurred on the way from Sharjah to Dhaka.The date was November 16, 2025. Flight number G9514 departure time 01:45 PM my name is Mohammad Foysal my airlines reference PNR 67Y10l When boarding started, we were weighed for our luggage, and instead of my 10 kilos, it was 12 kilos, but I paid for it at Riyadh Airport, but the sad thing is that I am not a customer service I was ordered to give 100 Dubai currency without listening to me even after asking who. This is very sad. This is the first time I have had such a bad experience. I think it should be investigated.We are requesting that immediate action be taken against those who provided this service to the passenger.
7 / 10

flew with Air Arabia on flight 3O393 le 04/09/25. Upon arrival, my checked baggage was mistakenly taken by another passenger. I was left without my suitcase for the entire duration of my trip abroad and had to buy clothes and basic items at my own expense. Despite providing receipts and submitting a claim, the airline simply told me that my baggage was “located and delivered” and then closed my case without any compensation. No reimbursement, no support, no recognition of the inconvenience caused. Extremely disappointing experience. Air Arabia does not take responsibility for passengers’ rights when issues occur. I do not recommend this airline.
1 / 10