
Air Arabia

About Air Arabia
Passenger ratings
Overall Value for Money
1.9
From 29 reviews
Seat and Cabin Space
2.3
From 26 reviews
Customer Service
1.9
From 25 reviews
In Flight Entertainment
2.1
From 24 reviews
Baggage Handling
1.9
From 18 reviews
Check-in Process
2.3
From 20 reviews
Meals and Beverages
2.3
From 24 reviews
Recommend Airline
29.4%
From 17 reviews
Latest reviews
View all
Missed connection, rerouted to wrong city, baggage lost then returned with both wheels broken. Kiosk failed to file my claim, airline blamed me for it. Weeks of silence. As a student, this cost real time & money. Avoid @airarabia @FlyJinnah
0 / 10


Very disappointing. We had valid SA passports & UAE EIDs. After 5 encounters with Air Arabia staff on 11/09/2026, no visa issue was flagged. I even paid AED780 to change my daughter’s ticket. Only at the boarding gate were we stopped. Poor communication and process.
0 / 10

If you are unfortunate enough to need a cancellation, they brutally confiscate 20% of your hard-earned cash, hoarding it away as a forced credit for future use instead of processing a proper refund. If we cannot travel within this one year, our money is entirely lost. When I cancelled a ticket on December 31, 2025, and rebooked for January 8, they brazenly hijacked 20% of my money, locking it up behind a ridiculous one-year grace period just to hold my own funds hostage. Why are they keeping our money in the first place?. When I cancelled a ticket on December 31, 2025, and rebooked for January 8, they brazenly hijacked 20% of my money, locking it up behind a ridiculous one-year grace period just to hold my own funds hostage.
1 / 10


